IT Support Executive
3 weeks ago
To ensure success as an IT Support Executive, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a class IT support Executive resolves all IT issues quickly and effectively while maintaining a good relationship.
To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux, or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.
**IT Support Executive Responsibilities**:
- Installing and configuring Laptop/computer systems.
- Responding to IT support requests.
- Diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Offering solutions that meet the needs of the client.
- Repairing hardware malfunctions, software issues, and networking problems.
- Maintaining good client relations.
- Tracking and managing work records.
- Compiling job reports.
**IT Support Executive Requirements**:
- Bachelor’s degree/Diploma in information technology or computer science.
- Proven work experience/Internship as a technical support engineer.
- Knowledge of web services, API, and IP-based protocols.
- Experience with scripting languages.
- Knowledge of computer hardware and networking systems.
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot complex hardware and software issues.
- Excellent written and verbal communication skills.
- Ability to think critically.
**Job Type**: Part-time
**Salary**: ₹5,000.00 - ₹12,000.00 per month
**Benefits**:
- Internet reimbursement
Day range:
- Monday to Friday
Shift:
- Day shift
Ability to commute/relocate:
- Chandivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- IT support: 1 year (preferred)
**Speak with the employer**
+91 9082580469
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