Online Assistant

3 weeks ago


Jalandhar Punjab, India WIZE ENTERPRISE Full time

**Job Title: Online Assistant**

**Job Summary**:
**Responsibilities**:

- Assist in maintaining and updating company websites, social media accounts, and other online platforms.
- Monitor online reviews and feedback, addressing customer concerns or inquiries in a timely and professional manner.
- Coordinate with internal teams to ensure accurate and up-to-date information is available online.
- Assist in creating and updating online content, including blog posts, articles, and promotional materials.
- Perform data entry and database management tasks, ensuring accuracy and completeness of information.
- Generate reports and analyze data related to online activities and performance metrics.
- Stay up-to-date with industry trends and best practices in online communication and customer service.
- Provide general administrative support to the team as needed.

**Requirements**:

- Bachelor's degree in marketing, communications, business administration, or related field preferred.
- Proven experience in a similar role, preferably in an online or e-commerce environment.
- Strong written and verbal communication skills, with a keen eye for detail.
- Familiarity with basic web design principles and HTML/CSS is a plus.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Ability to work independently with mínimal supervision and as part of a team.
- Creative thinking and problem-solving skills.
- Customer-focused attitude with a commitment to delivering exceptional service.
- Flexibility to adapt to changing priorities and deadlines.

**Preferred Qualifications**:

- Experience with online customer service platforms or helpdesk software.
- Knowledge of SEO (Search Engine Optimization) principles and practices.
- Graphic design skills or experience using design software such as Adobe Photoshop or Canva.
- Familiarity with web analytics tools such as Google Analytics.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,086.00 - ₹22,980.11 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 8872299555


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