Voice Process Executive

3 months ago

Mysuru Karnataka, India Consult Hagnos Full time

Should be capable of handling calls (inbound & outbound) for long duration, on voice or video

A cross selling specialist, identify opportunities to promote additional products or services to existing customers, enhancing overall sales.

Responsibilities include analyzing customer needs.

Effective communicating benefits to drive revenue growth.

Strong communication in sales skills is essential for success in this role.

Should be empathetic to customers QRC and have excellent probing and problem-solving skills to handle irate customers

Should be open to working in a rotational shift

Should dedicate for continuous learning of products, processes and market

Should be a team player and willing to help new and fellow CSRs to come up the curve

Discuss action plan to achieve assigned input and output targets

Should be able to work under pressure situation and achieve agreed targets

Ability to exercise required independent judgement in dealing with situations, in adherence and accordance with the company protocols

**Salary**: ₹15,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Language**:

- Hindi (required)

Ability to Commute:

- Mysuru, Karnataka (required)

Ability to Relocate:

- Mysuru, Karnataka: Relocate before starting work (required)

Work Location: In person

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