Voice Process Executive
1 month ago
Position - Call center Executives
Process - US Voice Process
Experience - 6 months - 4 years of relevant experience
Mode - Work from office (WFO)
Shift - 24x7, rotational shift
Compensation - 20k to 40k p/m
Transport - provided only for night shift (either pickup or Drop)
**Role Description**
This is a full-time on-site role for a Call Center Executive in Bengaluru. The Call Center Executive will be responsible for providing customer support, service, communication, working in contact centers related tasks on a daily basis.
**Qualifications**
- Customer Support, Customer Service, and Communication skills
- Contact Center operations experience
- Excellent interpersonal skills and ability to handle multiple tasks simultaneously
- Strong problem-solving abilities and a customer-centric approach
- Proficiency in using call center technology and CRM software
- Prior experience in a similar role into international Voice Process (US) is a must
- Willingness to work on rotational shift
- Desired from E-commerce / Fulfillment Centers or Logistics domain experience
**Hiring Process**
1. Online Test
2. Manager Round
3. Client Round
4. HR Discussion
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental Pay:
- Shift allowance
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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