Service Coordinator

2 months ago


Gurugram Haryana, India Dreeshti Airtech Solutions Pvt. Ltd. Full time

Schedule and coordinate HVAC service appointments.
- Dispatch technicians efficiently, optimizing routes and minimizing downtime.
- Act as the primary contact for customers regarding HVAC service.
- Address customer inquiries, service requests, and complaints.
- Monitor job progress and ensure timely completion.
- Update job status and resolve issues with the service team.
- Maintain accurate records of service calls and work orders.
- Prepare and submit service reports and metrics.
- Provide technicians with necessary job information and resources.
- Assist with logístical needs, including permits and parts ordering.
- Manage inventory levels of HVAC parts and tools.
- Coordinate with suppliers for ordering and restocking.
- Identify and propose improvements to service processes.
- Implement best practices to enhance service efficiency.
- Ensure compliance with company policies and industry regulations.
- Promote safety and adherence to protocols.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7065029210


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