Call Centre Operator

2 weeks ago


Pune, India MANIKS Full time

Provide assistance in determining information for the offices as needed, relay messages to the appropriate departments during emergencies

Knowledge of various “Codes” and their procedures

Receiving and processing incoming referrals including medical, specialty, and ancillary services

Communicating with community provider practices regarding missing information, clinical guidelines, and status of appointment

Scheduling appointments for community-referred patients via Unity and HHC Advantage

Answering customer inquiries regarding community services and clinic appointments

Meeting and greeting new patients

PI activities and continuing education

Verifying patient insurance and confirming with Finance

Registering patients on day of visit

**Job Types**: Permanent, Fresher

**Salary**: ₹11,700.00 - ₹29,300.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance

Schedule:

- Monday to Friday
- Weekend availability
- Weekend only

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 9307468395


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