Call Centre Operator
2 weeks ago
Provide assistance in determining information for the offices as needed, relay messages to the appropriate departments during emergencies
Knowledge of various “Codes” and their procedures
Receiving and processing incoming referrals including medical, specialty, and ancillary services
Communicating with community provider practices regarding missing information, clinical guidelines, and status of appointment
Scheduling appointments for community-referred patients via Unity and HHC Advantage
Answering customer inquiries regarding community services and clinic appointments
Meeting and greeting new patients
PI activities and continuing education
Verifying patient insurance and confirming with Finance
Registering patients on day of visit
**Job Types**: Permanent, Fresher
**Salary**: ₹11,700.00 - ₹29,300.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
Schedule:
- Monday to Friday
- Weekend availability
- Weekend only
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
**Speak with the employer**
+91 9307468395
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