Customer Support Executive

2 weeks ago


Noida Uttar Pradesh, India StarCap Wellness Pvt. Ltd. Full time

**Responsibilities:)**
- Answering phones and explaining the products offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements:)**
- High school diploma or equivalent.
- Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problem-solving skills.
- Exceptional attention to detail.
- Hard-working individual.
- Good time management abilities.
- Strong decision-making skills.
- Ability to tolerate stress and pressure.

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Application Question(s):

- What is your current salary?
- What is your expected salary?
- Are you based in Delhi?
- What is your notice period ?

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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