CRM Executive

2 months ago


Andheri Mumbai Maharashtra, India TilliT Solutions Full time

**Key Responsibilities**:

- _Strengthen customer relationships through proactive communication and personalized support._
- _Analyse customer data to enhance service quality and satisfaction._
- _Collaborate with internal teams to ensure seamless logistics, e-commerce, and cargo operations._
- _Provide leadership and guidance to the CRM team for exceptional service delivery._
- _Minimum 5 years of CRM experience in Logistics, E-Commerce, or Cargo industry._
- _Proven track record of enhancing customer satisfaction and loyalty._
- _Excellent Communication and interpersonal skills._
- _Strong problem-solving abilities and attention to detail._
- _Salary - 30000 per month_
- _Work from office only_
- _Job Location - Andheri, Mumbai_

**Salary**: ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your Notice Period?

**Experience**:

- Logistics: 5 years (required)
- E-Commerce: 5 years (required)
- cargo: 5 years (required)

**Speak with the employer**
+91 9150229222


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