See more Collapse

Relationship Executive

4 weeks ago

Pune, India Wiggles Full time

**About Wiggles India**

We are all about Pets We tailor our products to suit the pet’s needs. Our team listens, observes, reflects and then formulates the best veterinary care for pets, backed by science. We are a fast-growing D2C petcare brand in the preventive healthcare space, curated by vets for pets with unique offerings that are tailored for a pet’s needs. We have created a 360° ecosystem by way of offerings to cater to all that a pet needs right from Puppyhood to Senior.

Wiggles.in aims to help pet parents and owners in their journey through pethood by providing all that a pet needs for all life stages delivered to their home, completely hassle-free.

**Location**

Pune

**Work Type**

Work from Office

**Joining**

Immediate

**Employment Type**

Full time

At Wiggles, we’re looking for an experienced and versatile **Relationship Executive** for our Pune office who has the ability to manage and analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary.

The job description usually entails answering customers’ phone calls to take appointments, resolve complaints, and to answer queries. It could also be to provide general information to customers.

The customer service executive is mostly responsible for attending to customer’s needs and complaints to the best of their ability.

**Roles and Responsibilities**:

- Identify customer questions, concerns, and overall needs; Provide accurate answers and solutions to customer queries
- Address customer complaints in a compassionate and patient manner.
- They are responsible for taking or canceling appointments, and obtaining details of customer complaints.
- Log records of interactions and transactions of customers; complaints, inquiries, and comments.
- Follow up with customers and their complaints; Follow-up with callers on complaint and/or question resolution status.
- Network with various departments and groups that are involved with product and services; Collaborate with immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfaction; Redirect customers to appropriate teams and/or departments as needed.
- Help generate leads, identify potential leads and forward to sales reps.
- Develop professional relationships with ongoing customers through excellent customer service.
- Meet or exceed call quotas and sales quotas, both personally and as a team unit.
- Follow company communication procedures, policies, and guidelines at all times.
- Perform each duty above with our customers’ satisfaction as the number one priority.

**Requirements**:

- High school diploma or equivalent required
- Effective communication skills: A customer service executive must have the ability to communicate both verbally and in writing; Possess a pleasant and clear speaking voice, coupled with a fluency in English
- Ability to effectively work with a team
- Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time; Possess excellent telephone etiquette; Fantastic phone skills, i.e. well-spoken, excellent active listening skills
- Possession of interpersonal skills to be able to relate cordially with different classes of people
- Ability to handle stress well; Ability to multitask; Organized; Time management skills
- Smart thinker: The service executive should be able to think quickly in providing solutions to the problems of customers; Ability to be thorough and extremely analytical; Ability to listen and pay attention to details
- He/she must be highly motivated; Motivated, energetic, driven work ethic ; Outgoing, friendly, compassionate personality
- He/she should be open minded and enthusiastic towards excellence
- Possess flexibility and ability to effectively perform multiple functions at a time
- Ability to work under pressure and still meet up with deadlines without making errors
- Excellent interpersonal communication skills, both verbal and written
- Ability to communicate and interact with all kinds of people (both externally with customers, and internally with company team members and other departments)
- Ability to meet and/or exceed both call and sales assist quotas
- Animal Lover.

**Job Types**: Full-time, Permanent

**Salary**: ₹390,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

We have other current jobs related to this field that you can find below

  • Relationship Executive

    4 weeks ago

    Pune, India Mplussoft Full time

    Relationship executives work to **establish and sustain meaningful ties with an organization's clients**, which may include companies or individuals. Relationship executives then leverage these connections to retain clients and to identify additional sales opportunities. **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to...

  • Relationship Executive

    5 days ago

    Pune, India THE MILLENNIUM INDIA Full time

    Relationship Executive - Salary - 8000-20000 + insentives + Traveling Allowance Regards, HR EXECUTIVE, Palak Chourasia kindly contact - 7880105687 **Job Types**: Full-time, Permanent, Fresher, Internship, Volunteer **Salary**: ₹8,000.00 - ₹20,000.00 per month **Benefits**: - Work from home Schedule: - Day shift - Fixed shift Supplemental pay...

  • Relationship Executive

    2 weeks ago

    Pune, India The millennium india Full time

    *JOB PROFILE - >Relationship Executive Profile (For Females) - Company name - The Millennium India Welfare Foundation - Skills - Good communication - Gender - Female - Exp. - Fresher - Qualification - 12th/Graduation - Location - Pune - Position - 5 - Job type-Full time - Timing - 9:30am-6:00pm - Salary-basic 8k-20k - Address - The Millennium India, 6th...

  • Relationship Executive

    2 weeks ago

    Pune, India millenium india company Full time

    *Job profile - 》Relationship Executive Profile(For Female) 》Field Executive(For Male/ Female) *Company Name - The Millennium India *Skills - Good Communication *Gender - Female/Male *Exp - Fresher *Qualification - 12th /Graduation *Location - Pune *Position - 50 *Job Type - Full Time *Timing - 9:30am-6pm Address: - THE MILLENNIUM INDIA, 6th...

  • Customer Relationship Executive

    1 week ago

    Pune, India indorents & Spaceship Full time

    **Customer Relationship Executive** We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our o erings could best support their...

  • Relationship Executive

    2 weeks ago

    Pune, India The Millennium India Full time

    Fundraising Telecalling Relationship Executive **Salary**: From ₹10,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year (preferred) Ability to Commute: - Pune, Maharashtra (required) Ability to Relocate: - Pune, Maharashtra: Relocate...

  • Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India VIBGYOR Group of Schools Full time

    We are currently seeking an Admission Counsellor/Relationship Executive to join our team at Vibgyor High Hinjewadi SchoolPrimary Responsibility:Support the Relationship Executive Cell in admission conversions and achieving enrollment targets.Orient and guide new parents on the curriculum framework offered by the school.Provide details of the board structure...

  • Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India VIBGYOR Group of Schools Full time

    We are currently seeking an Admission Counselor/Relationship Executive to join our team at Vibgyor High Hinjewadi School. Primary Responsibility: Support the Relationship Executive Cell in admission conversions and achieving enrollment targets. Orient and guide new parents on the curriculum framework offered by the school. Provide details of the board...

  • Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India VIBGYOR Group of Schools Full time

    We are currently seeking an Admission Counselor/Relationship Executive to join our team at Vibgyor High Hinjewadi School.Primary Responsibility: Support the Relationship Executive Cell in admission conversions and achieving enrollment targets. Orient and guide new parents on the curriculum framework offered by the school. Provide details of the board...

  • Client Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India MobileProgramming Full time

    Business Development, IT Sales, Key Account Manager, Client Acquisition, Client Onboarding, Stakeholder Management, Client Relationship, Client Management Experience: 23 Years City: Pune Country: India Job Description: Mobile Programming is looking for an earnest Customer Relationship Executive to initiate and nurture steady, mutually beneficial...

  • Customer Relationship Executive

    2 weeks ago

    Pune, India B.U.Bhandari Motors Pvt. Ltd Full time

    **Only female employee** **Job Profile: - ** Customer Relationship Executive **Basics**: Any Bachelors **Experience (type of)**: 1-2 years experience as front office executive or Customer relationship executive. **Specialized Knowledge**:Communication skills, Fluency in English, basic telephone etiquettes, team player, ability to work in dynamic...

  • Customer Relationship Executive

    3 weeks ago

    Pune, India UNICORN Technologies Ltd Full time

    Customer Relationship Executive **Responsibilities**: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. **Salary**: ₹18,000.00 - ₹36,000.00 per month **Benefits**: - Work from home Schedule: - Day shift -...

  • Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India millenium india company Full time

    *Job profile- 》Relationship Executive Profile(For Female)》Field Executive(For Male/ Female)*Company Name - The Millennium India*Skills - Good Communication*Gender Female/Male*Exp - Fresher*Qualification - 12th /Graduation*Location Pune*Position - 50*Job Type Full Time*Timing 9:30am6pmAddress: THE MILLENNIUM INDIA,6th floor payko tower next to kothrud...

  • Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India The Millennium India Full time

    Fundraising Telecalling Relationship ExecutiveSalary: From ₹10,000.00 per monthBenefits: Cell phone reimbursementSchedule: Day shiftSupplemental pay types: Performance bonusExperience:- total work: 1 year (preferred)Ability to Commute: Pune, Maharashtra (required)Ability to Relocate: Pune, Maharashtra: Relocate before starting work (required)Speak with the...

  • Customer Relationship Executive

    2 months ago

    Pune, India Car Cupid Full time

    **Job Description: Customer Relationship Management Executive** **Company: Car Cupid** **Position: Customer Relationship Management Executive** **Location: Pune, Maharashtra** **About Car Cupid**: Car Cupid is a leading car modification company that specializes in providing high-quality and innovative automotive solutions to car enthusiasts. We pride...

  • Customer Relationship Executive

    2 days ago

    Pune, India Car Cupid Full time

    **Job Description: Customer Relationship Management Executive** **Company: Car Cupid** **Position: Customer Relationship Management Executive** **Location: Pune, Maharashtra** **About Car Cupid**: Car Cupid is a leading car modification company that specializes in providing high-quality and innovative automotive solutions to car enthusiasts. We pride...

  • Client Relationship Executive

    3 weeks ago

    Pune, India Visaero India Pvt Ltd Full time

    **Job Title**: **Client Relationship Executive (Individual Contributor)** Job Summary: As a Client Relationship Executive you will be responsible for generating revenue through identifying potential customers, building relationships, and closing sales. You will be a key player in driving the company's growth by achieving revenue targets and providing...

  • Client Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India Rishabh Gandhi and Advocates Full time

    Job Title: Client Relationship Executive / Business Development ExecutiveLocation: Pune, IndiaJob Description:We are seeking a proactive and dynamic Client Relationship Executive / Business Development Executive to join our esteemed law firm in Pune. The ideal candidate will have a strong background in business development, exceptional client handling...

  • Guest Relationship Executive

    2 weeks ago

    Pune, India PUNO - The Adventure Park Full time

    **Employment Type** Fulltime **Seniority Level** Entry-Level **Work Experience (in years)** 0 - 1 Years in guest relationship **Education** Any graduate **Gender** **Monthly CTC** ₹ 10 Thousand - ₹ 15 Thousand **Must Have** - Exceptional ability to communicate and foster positive business relationships - Proven ability to work independently...

  • Customer Relationship Executive

    2 months ago

    Pune, India Biitcode Full time

    **Biitcode is urgently hiring Customer Relationship Executive. Our client is into Real Estate. Please find position details below**: **Position: Customer Relationship Executive** **No. of positions - 2 (Females Only)** **Location: Pune (Gahunje)** **Requisites**: - A bachelor’s degree in administration or a related field. - Must have 1-2 years of...