Healthcare Customer Care Executive

3 weeks ago


Connaught Place Delhi Delhi, India Riddhi Siddhi Career Point Full time

**Role**: Telecaller/Telemarketer-Home Health Care

**Description**

**Qualification**: Graduation/ Background in healthcare related education will be preferred

**Experience**: 2-5 Years Minimum

**Gender**: Male/Female

No. of Positions: 2

**Salary**:INR 20000/- to 30000/- per month

Must have experience in Home Healthcare customer Care

Excellent communication skills are crucial.

**Principal Duties and Responsibilities**:
**Sales related responsibilities**
- Call on the data and convert it into sales.
- Create new client base for the organization.
- Attending to the inbound calls and converting them into sales.

Schedule appointments for patients/clients:

- Answer telephone promptly and in a polite and professional manner.
- Obtain and enter accurate demographic information into the CRM (address, telephone

number, name of insurance or self-pay status etc.)
- Schedule appointment correctly - review appointment date, time, location, and provider

name with caller.
- Inform caller of items to bring to appointment (including insurance card, medications,

office visit fee, and verification of income - if applicable).
- Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete

paperwork.
- Remind caller of cancellation/rescheduling.
- Answer questions and offer other information, as requested, to provide patient-focused

service and a positive impression of the organization.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Home Health care: 2 years (preferred)
- tele sales: 2 years (preferred)
- CRM: 2 years (preferred)
- Lead generation: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9026455032
Application Deadline: 11/06/2023



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