Associate Ii

2 - 3 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying...

Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very mínimal guidance effectively...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

2 - 3 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...

2 - 3 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

We are passionately looking for enthusiastic and challenging executives to join our team. You will be responsible for generating calls to potential customers with the main goal to achieve your sales quota. As a Telesales Associate, we are expecting you to be an outstanding communicator and listener with a professional, but friendly approach. - Reach out to...

Role Proficiency: Perform accounting duties within a defined scope under moderate supervision; summarise data and make logical conclusions. Outcomes: - An individual contributor to a subsystem (Accounts Receivable/Accounts Payable Purchasing Payroll) working under supervision - Implement various Finance initiatives and actions per given guidelines -...

Role Proficiency: Interprets data and analyses results using statistical techniques under supervision Outcomes: - Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person - Assist in identifying analyzing and interpreting trends or patterns...

Role Proficiency: Under mínimal supervision perform tasks supporting one or more verticals / functions and provide high quality administrative assistance. Identify discuss and initiate new processes in consultation with team leads. Outcomes: - Part of a team and an individual contributor to Corporate Services works under supervision. - Gather and analyse...

Role Proficiency: Under guidance from Senior Product Designers provide product design support through the product development lifecycle. Ensure the product meets business goals and deadlines while keeping customer satisfaction at the core. Collaboratively work with business technology and product teams to understand the product vision and translate into...

Role Proficiency: Perform accounting duties within a defined scope under moderate supervision; summarise data and make logical conclusions. Outcomes: - An individual contributor to a subsystem (Accounts Receivable/Accounts Payable Purchasing Payroll) working under supervision - Implement various Finance initiatives and actions per given guidelines -...

Role Proficiency: Leverage expertise in a technology area (e.g. Infromatica Transformation Terradata data warehouse Hadoop Analytics) Responsible for Architecture for a small/mid-size projects. Outcomes: - Implement either data extract and transformation a data warehouse (ETL Data Extracts Data Load Logic Mapping Work Flows stored procedures data...

Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...

2 - 3 Years- 1 Opening- Trivandrum**Role description**: **Job Description**: **Responsibilities**: - Documentation and Reporting: - Assist in the preparation and maintenance of program documentation, including project plans, status reports, and meeting minutes. - Generate and distribute regular reports on program progress, key performance indicators, and...