Patient Relation Executive

2 weeks ago


Pimple Soudagar Pune Maharashtra, India Easyheals technologies pvt ltd Full time

Overview:
As a Patient Relations Officer (PRO) at EasyHeals, you will play a crucial role in ensuring patient satisfaction, facilitating smooth coordination between hospitals and patients, and contributing to the growth of our network by onboarding new hospitals. You will be responsible for addressing patient concerns, coordinating medical appointments, and establishing strong relationships with healthcare providers.

Key Responsibilities:

- Patient Advocacy: Act as a primary point of contact for patients, addressing their inquiries, concerns, and feedback promptly and empathetically.
- Appointment Coordination: Facilitate the scheduling of medical appointments for patients, ensuring timely access to healthcare services.
- Problem Solving: Proactively identify and resolve patient issues, working collaboratively with internal teams and external stakeholders to ensure patient satisfaction.
- Hospital Coordination: Establish and maintain effective communication channels with hospitals and healthcare providers, ensuring seamless coordination of patient care.
- New Hospital Onboarding: Identify potential hospital partners, negotiate agreements, and oversee the onboarding process to expand our network and service offerings.
- Patient Education: Provide patients with relevant information about healthcare services, treatment options, and insurance coverage to empower informed decision-making.
- Data Management: Maintain accurate records of patient interactions, appointments, and feedback, utilizing CRM systems and other tools for efficient data management.
- Performance Monitoring: Monitor and evaluate key performance metrics related to patient satisfaction, appointment adherence, and hospital partnerships, identifying areas for improvement.
- Collaboration: Collaborate with cross-functional teams, including marketing, operations, and business development, to drive patient engagement and enhance service offerings.
- Compliance: Ensure compliance with relevant regulations and industry standards, adhering to ethical guidelines and patient confidentiality protocols.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Patient coordination: 1 year (preferred)

Work Location: In person



  • Andheri East, Mumbai, Maharashtra, India Karma ayurveda Full time

    A Patient Relations Executive typically works within healthcare facilities such as hospitals, clinics, or medical centers. Their primary responsibility is to ensure positive interactions and experiences for patients and their families throughout their healthcare journey. Here's an overview of their role: 1. **Patient Advocacy**: Patient Relations Executives...


  • Andheri East, Mumbai, Maharashtra, India Karma ayurveda Full time

    Conduct one-on-one counseling sessions with individuals seeking support for health-related concerns. - Assess clients' physical, mental, and emotional well-being to develop personalized counseling plans. **Communication**: - Serve as a liaison between patients and healthcare providers, ensuring clear and effective communication. - Address patient...


  • Andheri East, Mumbai, Maharashtra, India Karma ayurveda Full time

    Conduct one-on-one counseling sessions with individuals seeking support for health-related concerns. - Assess clients' physical, mental, and emotional well-being to develop personalized counseling plans. **Communication**: - Serve as a liaison between patients and healthcare providers, ensuring clear and effective communication. - Address patient...


  • Pune, India Rasayu Ayurved Clinics Full time

    **Educational Qualifications** - Educated to Graduation level - Customer Service qualification **Specific training/skills** **/Knowledge required** - Good written & verbal communication - Excellent IT skills - Ability to organize own workload - Able to work as a team member - Excellent Customer Care Skills - Excellent telephone manner - Complaints handling...

  • Front Office Executive

    2 months ago


    Pimple Soudagar, Pune, Maharashtra, India Vitalife Health Services India Pvt. Ltd. Full time

    **Profile : Front Office Executive** A Front Office Executive has to perform these duties on a day to day basis: - Open & Close the Clinic. Ensure all the doors are locked and clinic is safe when shut. - Attend the phone calls from patients, doctors and others. - Fix appointments with patients and doctors - Take appointment from Corporate & Insurance...


  • Pimple Soudagar, Pune, Maharashtra, India Vitalife Health Services India Pvt. Ltd. Full time

    **Profile : Front Office Executive** A Front Office Executive has to perform these duties on a day to day basis: - Open & Close the Clinic. Ensure all the doors are locked and clinic is safe when shut. - Attend the phone calls from patients, doctors and others. - Fix appointments with patients and doctors - Take appointment from Corporate & Insurance...


  • Pimple Soudagar, Pune, Maharashtra, India Vitalife Health Services India Pvt. Ltd. Full time

    **Profile : Front Office Executive** A Front Office Executive has to perform these duties on a day to day basis: - Open & Close the Clinic. Ensure all the doors are locked and clinic is safe when shut. - Attend the phone calls from patients, doctors and others. - Fix appointments with patients and doctors - Take appointment from Corporate & Insurance...


  • Pimple Soudagar, Pune, Maharashtra, India Vitalife Health Services India Pvt. Ltd. Full time

    Profile : Front Office ExecutiveA Front Office Executive has to perform these duties on a day to day basis:Open & Close the Clinic. Ensure all the doors are locked and clinic is safe when shut. Attend the phone calls from patients, doctors and others. Fix appointments with patients and doctors Take appointment from Corporate & Insurance clients Guide...


  • Pimple Soudagar, Pune, Maharashtra, India Hairmate Clinic Full time

    Coordinate with doctors, patients, sales team & accounts department. - Coordinate with patients after booking. - Coordinate with patients for medical reports. - Guide them to pathological labs as per their convenience. - Collect medical reports from patients & then coordinate with respective doctors. - Create invoices to collect payments from clients. -...


  • Pimple Soudagar, Pune, Maharashtra, India Hairmate Clinic Full time

    Urgently hiring for **OT Technician** position -Pune Clinic - Complete OT Management: Pre & post-surgery (Cleanliness, hygiene, fumigation, autoclave, trolley arrangement, assist in-house doctors/surgeons during surgery & execute delegated tasks judiciously. - Medical Inventory Management: Keep complete count of medical inventory items consumed during a...


  • Moshi, Pune, Maharashtra, India madhavbaug cardiac clinic Full time

    Provide personalized care to our patients - Coordination between doctors/patients and departments - Supervision and coordination of billings - New patients follow up & maintain and follow up daily patients(new and old). - Maintaining and preparing daily / weekly / monthly reports. - Strategy and planning for the new patient in flow - Cost counselling the...


  • Mumbai, Maharashtra, India INTINERI INFOSOL PVT LTD Full time

    **Job Summary** Facilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our clinic & services - for walk in patients and telephonically. Asking questions to understand patient requirements & convert calls to appointments. Provide non-clinical support within the clinic environment and ensures an exceptional...


  • Mumbai, Maharashtra, India INTINERI INFOSOL PVT LTD Full time

    **Job Summary** Facilitate patient flow by notifying the doctor of the patient’s arrival. Answering questions about our clinic & services - for walk in patients and telephonically. Asking questions to understand patient requirements & convert calls to appointments. Provide non-clinical support within the clinic environment and ensures an exceptional...


  • Pune, India Cipaca healthcare Full time

    Hiring for a Patient care executive Location - paragon,Maharashtra Experience - 0 to 2 Years Immediate Joiners are preferable **Responsibilities**: At least 2 years of experience into Patient relationship & management Patient records management. Assist in Medical Billing Assist patient relatives from admission to discharge process. Collect feedback...

  • Telesales Executive

    2 weeks ago


    Pimple Soudagar, Pune, Maharashtra, India Clear Skin Private Limited Full time

    GMB Reply to Patients Video's Editing Sunday Off Shift : 10Am - 7 Pm Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Shift: - Day shift - Fixed shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Lead generation: 1 year (preferred) - total work:...

  • Pharmacy Support

    2 days ago


    Pimple Soudagar, Pune, Maharashtra, India Luxon Business Processing Services LLP Full time

    **JOB DESCRIPTION**: **Job title : Pharmacy Support.** **Company for this job: Luxon Business Processing Services LLP** **Number of openings : 03** **Country and language: India, English Mandatory** **Advertising location : Pune (Maharashtra)** **Job type : Full Time** **Schedule : Monday to Saturday (12:30 to 09:30) UK shifts.** **Position...

  • Marketing Executive

    2 weeks ago


    Pimple Soudagar, Pune, Maharashtra, India Clear Skin Private Limited Full time

    GMB Reply to Patients Video's Editing Sunday Off Shift : 10Am - 7 Pm **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Fixed shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - Lead generation: 1 year (preferred) -...


  • Pimple Soudagar, Pune, Maharashtra, India Clear Skin Private Limited Full time

    Inbound & Outbound calling Conversion of leads to walking patients location : PCMC **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - tele sales: 1...

  • Patient Counselor

    2 weeks ago


    Andheri West, Mumbai, Maharashtra, India Sakhiya Skin Clinic Ltd. Full time

    **Job description** Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement & beauties of the treatment. - To Follow & improve Standard Operating Protocols set by the organization. - Get regular training & knowledge about all services. - To achieve Business targets. - To...

  • Clinic Co-ordinator

    4 days ago


    Pimple Soudagar, Pune, Maharashtra, India Vitalife Health Services India Pvt. Ltd. Full time

    **Key Result Areas** **Key Tasks** Operations Complete responsibility for billing, appointments, refunds, registrations, concessions, collections and other functions in the clinic Maintain hygiene inside the clinic - includes reception, consultation rooms, OT, patient rooms, rest rooms, corridors etc. Payment of bills on time. Maintain all relevant...