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Patient Care/pharmacy Executive

3 months ago

Juhu Mumbai Maharashtra, India Dr. Krishna's Cancer Healer Center Full time

The Patient Care/Pharmacy Executive is responsible for assisting patients in their healthcare journey, managing the pharmacy operations efficiently, ensuring accurate dispensing of medications, and maintaining a high standard of patient care. The role requires strong communication skills, a deep understanding of pharmaceuticals and an ability to work collaboratively with healthcare professionals.

**Key Responsibilities:Patient Care**:

- Greet and assist patients in a professional and compassionate manner.
- Address patient inquiries related to medications, prescriptions, and treatment plans.
- Provide information on medication usage, dosage, and possible side effects.
- Assist in organizing and managing patient records, ensuring confidentiality and accuracy.
- Coordinate with doctors and other Clinic staff to ensure seamless patient care.
- Monitor and manage patient feedback, resolving any issues or concerns.

**Pharmacy Management**:

- Dispense prescribed medications to patients accurately and efficiently.
- Manage and organize the pharmacy inventory, ensuring adequate stock levels at all times.
- Prepare and label medications with accurate information including dosage, usage, and expiry date.
- Perform regular audits of medications and update stock records.

**Documentation & Reporting**:

- Maintain accurate records of patient prescriptions and treatments.
- Prepare daily, weekly, and monthly reports on pharmacy sales, inventory, and patient inquiries.
- Ensure all documentation is update.
- Coordinate with the management team for stock requirements and inventory orders.

**Skills & Qualifications**:

- **Experience**: 1-2 years of experience in a healthcare.
- **Knowledge**: Familiarity with Clinic/Hospital medication protocols and healthcare regulations.
- **Communication**: Strong verbal and written communication skills, with the ability to explain medical terms and medications to patients clearly.
- **Attention to Detail**: Ability to accurately process prescriptions and maintain detailed patient records.
- **Customer Service**: Compassionate and professional approach towards patients and their families.
- **Technical Proficiency**: Good understanding of Microsoft Office

**Working Hours**:

- Full-time position with rotational shifts, including weekends and holidays.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Work Location: In person