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CRM Intern
2 weeks ago
**CRM Intern (Female)**
We are looking for Fresh Graduates / MBAs for the role of CRM
We will provide training so that they can Build career in Sales & CRM in Real Estate Industry.
Roles & Responsibilities:
- Ensuring execution of all Back office Sales Administration operations like Builder Buyer Agreement, Payment Receipts etc.
- Handling the bookings, login in CRM.
- Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on Booking form along with KYC is done.
- Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings-related information and get feedback for the same.
Issuing Payment Receipts, demand letters and reminders accordingly.
Preparing and Issuing Possession Letters, Buyer s Agreements to the clients.
Follow
- ordination with the sales team.
Formatting Issuing document to clients (Credit Note, transfer document, Demand letter Receipts etc).
Completing fit out/final Possession process with Customer Satisfaction. Upselling and Cross Selling to existing customer base.
Other related duties:
- Build and maintain relationships with the assigned customer base.
- Responsible for processing of booking forms, cheque validation, etc.
- Collection of dues demands against the construction progress.
- Assisting customers on flat allotment, stamp duty payment, registration, bank loan, etc.
- Responsible for maintaining MIS and working closely for final report preparation.
- Coordinate with customers and address their concerns / queries.
- Ensuring a high standard of customer satisfaction & service quality.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Expected Start Date: 19/05/2024
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