Personal Banker

2 months ago

Noida Uttar Pradesh, India Barclays Full time

.

**Purpose of the role**

To provide exceptional customer service while resolving more complex customer needs/requests.

**Accountabilities**
- Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
- Collaboration with teams across the bank to align and integrate customer care processes.
- Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
- Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
- Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
- Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
- Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

**Analyst Expectations**
- Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
- Check work of colleagues within team to meet internal and stakeholder requirements.
- Provide specialist advice and support pertaining to own work area.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
- Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
- Make judgements based on practise and previous experience.
- Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
- Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
- Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

  • Personal Banker

    2 months ago

    Noida, Uttar Pradesh, India Barclays Full time

    . **Purpose of the role** To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. **Accountabilities** - Collaboration across multiple digital channels to personalise each interaction with a customer. - Enhancing the bank's digital capabilities when current technology is...

  • Retired Banker

    5 months ago

    Bhopal, Madhya Pradesh, India Concepts Global Full time

    Job Title**:Agri Business Associate Traine**r **(Ex-Banker**) with Multi-Faceted Responsibilities **Location**: Lucknow, Bangalore, Hyderabad, Bhopal, Nagpur, and Guwahati, Chandigarh **Job Type**: Full-Time **Role**: Will be to Conduct thorough training programs on Agri Loan products, processes, and compliance, Agri Loan facilitation under PMSVANidhi,...

  • Officer, Personal Banker, Consumer Banking Group

    2 months ago

    Noida, Uttar Pradesh, India DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

  • Officer, Personal Banker, Consumer Banking Group

    2 months ago

    Lucknow, Uttar Pradesh, India DBS Bank Full time

    **Business Function**: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...

  • Account Executive

    5 months ago

    Noida, Uttar Pradesh, India graygraph technologies Full time

    Roles and Responsibilities: - Preparing and analyzing accounting records. - Good Knowledge of PF and ESIC. - Work on Company Payroll. - Preparing Monthly Profit & loss Statement. - Maintenance Books of Accounts. - Dealing with Vendor/Creditor/Debtor. Regarding Payments. - Preparation of invoices according the PO. - Debtor Reconsilation. - Keeping and...

  • Pb Authoriser

    5 months ago

    Indore, Madhya Pradesh, India Abacus Consultants Full time

    **6 - 8 years**: **Any Graduate**: **Operations**: **8 ~ 9 LPA**: - Branch Merchandising - Supervise & Monitor Personal Banker desks and contract sales staff - Authorize all Personal Banker transactions - Branch administration and Lobby Management - Resolution of customer queries/complaints and customer service to ensure walk in customers issues - Generate...

  • Principal Officer for Fund Managing Entity

    5 months ago

    Noida, Uttar Pradesh, India CORPZO VENTURES PRIVATE LIMITED Full time

    **About us: - **CorpZo Ventures Private Limited is a team of more than 100 corporate legal and finance professionals, set out to assist entrepreneurs around the globe in their business quests. We believe that every business needs nourishment in its budding stages. Ensuring smooth navigation through the bumpy ride of legal compliance, financial risks. Its...

  • Senior Associate

    5 days ago

    uttar pradesh, India Genpact Full time

    Description -We are inviting applications for the role of Senior Associate/Business Analyst, AML / KYCIn this role, the shortlisted candidate will be responsible to conducting AML and KYC checks for a global investment bank which includes but is not limited to conducting an assessment of all alerts, investigations, reviews as per policy!The candidate will...

  • Customer Service

    5 months ago

    Varanasi, Uttar Pradesh, India ZenOnco.io Full time

    Customer Service Executive (Outbound Calls) **Salary**: 2-3 LPA Experience: 1-3 years About ZenOnco.io: ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as...

  • Operation Executive

    5 months ago

    Indore, Madhya Pradesh, India Taskup Corporate Service Pvt. Ltd. Full time

    Job description Desired Profile: Credit Underwriter /Operations Executive Location - Indore Note: - Freshers can also apply. (Business Loans and Personal Loans Only) One of the largest Corporate DSA of India. Job Profile: - Handling of files in terms of arranging, copying, maintaining records, scanning, preparing for login, etc. - Understanding the...

  • PCC Only

    5 months ago

    Noida, India 0278 Deutsche Bank Aktiengesellschaft, Filiale Noida Full time

    Description Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking. The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading...

  • IT Sales Executive

    3 weeks ago

    Chhoti Gwaltoli, Indore, Madhya Pradesh, India xpia electronics private limited Full time

    cctv cameras marketing work. connect with clients over the call, provide them all the details about the products. visit on field to close the deals. handle price negotiation part. managed inventory control process to restore back stock, control costs and maintain sales floor level to meet customer needs. daily MIS and monthly report submitted to senior...

  • IT Sales Executive

    1 month ago

    Mp Nagar, Bhopal, Madhya Pradesh, India xpia electronics private limited Full time

    cctv cameras marketing work. connect with clients over the call, provide them all the details about the products. visit on field to close the deals. handle price negotiation part. managed inventory control process to restore back stock, control costs and maintain sales floor level to meet customer needs. daily MIS and monthly report submitted to senior...

  • Executive Assistant to CEO

    5 months ago

    Noida, India GP Technologies Solutions Full time

    Company profile: globally operating chemical distribution company with integrated logistics and operations Location : Sector 135, Noida Annual Compensation : INR 5-7 Lacs per annum Total Experience required : 3-6 years Key Responsibilities - Corporate Affairs - Handling Digital Marketing activities - Assisting service providers with information to be...

  • Account Executive

    5 months ago

    Noida, India KNBT Private Limited Full time

    To look after all the commercial /Accounts related activities of company in the HQ. Some points are given below, Work to arrange purchase and sales Invoice for GST Return Filing Accurately Bank Reconciliation & Ledger management. Compilation for GST related numbers Generate Invoices through ERP - Zoho books / Tally. Accurately maintain Debtor Creditor...

  • Executive Assistant to CEO

    5 months ago

    Noida, India shailendra solutions Full time

    POSITION : Corporate Affairs /EA to the CEO Company profile: globally operating chemical distribution company with integrated logistics and operations Location : Sector 135, Noida Annual Compensation : INR 5-7 Lacs per annum Total Experience required : 3-6 years Key Responsibilities - Corporate Affairs - Handling Digital Marketing activities - Assisting...

  • Operation Executive

    5 months ago

    South Tukoganj, Indore, Madhya Pradesh, India Citywide Management Consultant Pvt Ltd Full time

    **Job description**: **Profile**:Operation Executive **Location** - Indore **Salary**: 12k to 18k+Incentives **Qualification**: Any Bachelor Degree **Experience**: 6 Month to 1 Year in Same Field **(Home Loan and Mortgage Loan (LAP)** **One of the largest Corporate DSA of India.** **Job Profile**: - Handle files in terms of arranging, copying,...

  • Relationship Manager

    4 days ago

    Andhra Pradesh, India DBS Bank Full time

    Job TitleAssistant Officer/Officer, Personal Banker, Consumer Banking GroupAbout the RoleAs a key member of the DBS Consumer Banking Group, you will be responsible for acquiring new clients, building strong relationships, and generating revenue through cross-selling banking products.Key ResponsibilitiesAcquire new accounts from the branch catchment...

  • Customer Relationship Specialist

    4 days ago

    Noida, Uttar Pradesh, India DBS Bank Full time

    Job Title: Senior Officer, Personal Banker, Consumer Banking GroupJob Purpose:As a key member of the DBS Consumer Banking Group, you will be responsible for acquiring new clients and building strong relationships to drive business growth. Your primary focus will be on acquiring CASA, salary accounts, and cross-selling multiple banking products. This role...

  • Summer Intern

    5 months ago

    Indore, Madhya Pradesh, India Agrim Housing Finance Pvt Ltd Full time

    **Summer Interns for AGK** **The Company** Agrim HFC is an Digital Lending Housing Finance Company (HFC) that caters to the informal and semi-formal self-employed businesses using a mix of technology and human touch. The Company is founded by Professional bankers and backed by Impact Investors based abroad, who wish to contribute to housing finance...