Store Sales Executive

3 weeks ago


Kurla Mumbai Maharashtra, India FableStreet Full time

**Who we are**:
FS Life is a group of homegrown brands that are thoughtful, relevant and solve unmet apparel and lifestyle needs for the modern Indian women. It was launched in September 2016 with FableStreet, a premium western wear brand focused on providing the best fits for the Indian women. It has now evolved into a multi-brand organization with March — a sterling silver and semi-precious jewelry brand, which caters to women’s need for high quality jewelry at affordable prices, and PinkFort — an ethnic, Indo-western brand reimagining traditional clothing for the woman of today.

**Position Overview**:
As the public face of the company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

**Responsibilities**:

- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.

**Qualifications**:

- High school diploma or equivalent qualification.
- Bachelor’s degree in Business Administration or relevant field preferred.
- A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role.
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Excellent communication and interpersonal skills.

**Salary**: ₹200,000.00 - ₹240,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kurla, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Fashion retail: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 12/09/2023


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