CRM/mis Executive

1 month ago


Pratap Nagar Jaipur Rajasthan, India Lunawat Gems Full time

Troubleshoot customer issues and escalate complex inquiries to relevant departments while maintaining a high level of customer satisfaction.
- Analyze CRM data using advanced Excel functions such as VLOOKUP, pivot tables, complex formulas, and data visualization tools (e.g., charts and graphs).
- Generate regular reports on CRM metrics, such as customer engagement, sales pipeline, and customer retention, and present findings to stakeholders.
- Identify trends and patterns in CRM data to inform strategy and decision-making.

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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