Guest Relation Executive
1 week ago
Hiring: Guest Relationship Manager (GRM)
Experience: 1-3 Years
CTC: Up to ₹4 LPA
Industry: Interior
**Required : Flexibility to work** **weekends and holidays.**
Preferred: Immediate Joiners / Max 15 Days
Locations:
Bangalore: Indiranagar, JP Nagar, HSR, Yelahanka
Requirement: Fluency in Hindi and Kannada language is mandatory.
Key Responsibilities:
Welcome guests warmly and ensure a positive experience.
Address complaints professionally, resolving issues promptly.
Build strong guest relationships and collect feedback for continuous improvement.
Train and guide staff to uphold customer service standards.
Oversee daily operations and maintain detailed records of guest interactions.
Prepare satisfaction reports and implement strategies for enhanced guest experiences.
Qualifications & Skills:
Education: Bachelor’s degree in Hospitality or Business Management (preferred).
Strong communication, multitasking, and organizational skills.
Proficiency in CRM software and MS Office.
Attributes: Empathy, attention to detail, and a customer-first approach.
Join us to elevate guest experiences
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Life insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Guest relations: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Telugu (required)
Work Location: In person
Expected Start Date: 30/12/2024
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