Patient Counselor

5 months ago


Surat, India SAKHIYA SKIN CLINIC LIMITED Full time

Female Only ( Sales experience preferable)
- Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment.
- Regular Follow-up of All Leads in Recommended time.
- Weekly and Quarterly Meeting Attendance Compulsory
- To Achieve and Maintain Goal of Patient Retention Ratio.
- To Achieve and Maintain Goal of Lead Conversion.
- To Achieve Goal of Patient Conversion.
- To Handle and Resolve Patient Grievances in recommended period of time.
- To Follow & improve Standard Operating Protocols set by the organization.
- Get regular training & knowledge about all services.
- To achieve Business Goal.
- To ensure best patient experience.
- To attend training programs, workshops & other activities organized by the company
- Suggestions related to services to Patient & Cross selling of treatment packages to the patients.
- Regular calling to the patients
- Regular Updation of knowledge through Training.
- Provide best Hospitality to each and every patient.
- Be responsible for the welfare of each individual in the unit and do all possible to solve problems.
- To provide guidelines to patient to improve Skin health
- Improvement of Counselling Skill as Per Analysis of Audit Report.
- Updation of report on daily basis & analysis of the report
- To do ethical Counseling to the each and every patient
- Additional Responsibility Given By Management and Superior.
- For Category S (Small ) clinics Counselor is Responsible for the all tasks of Front Desk.
- Cash Handling, Cash Deposit, General Administration Work.
- General Accounting Work.
- Taking Patient Photographs according Protocol and updating in Software
- Updating Daily, Weekly and monthly report Regularly.

**Salary**: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Quarterly bonus

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Counselling/ Sales: 1 year (required)

**Speak with the employer**
+91 8200290779


  • Patient Counselor

    5 months ago


    Bhatar, Surat, Gujarat, India SAKHIYA SKIN CLINIC LIMITED Full time

    **JOB DESCRIPTION & JOB SPECIFICATION** Job Title Counselor **Reports to** Head Counselor **Department** Counseling **Operating Division** None **Approved Date** 1. JOB PURPOSE: - To counsel the patient according to their needs & wishes 2. ROLE AND RESPNSIBILITIES: - Counsels the patients address their concerns & problems, give them best possible...

  • Medical Counselor

    3 weeks ago


    Surat, Gujarat, India Sakhiya Skin Clinic Full time

    The Medical Counselor will offer educational support and counseling services to patients and their families. This position involves explaining medical conditions, treatment options, and potential outcomes, as well as helping patients manage the psychological and emotional aspects of their health conditions. The counselor acts as a liaison between patients...

  • Patient Counselor

    2 months ago


    Surat, Gujarat, India Sakhiya Skin Clinic Pvt. Ltd Full time

    Roles and Responsibilities:* - Talk to patients to understand what they need, answer their questions, and give them the best solutions quickly. - Learn about the business, figure out what patient needs, and give them useful information. - Answer patients questions through phone calls and chats. - Follow protocols, use call scripts, keep quality high, and...

  • Counselor

    2 months ago


    Adajan, Surat, Gujarat, India Sakhiya Skin Clinic Full time

    Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment. - Regular Follow-up of All Leads in Recommended time. - Weekly and Quarterly Meeting Attendance Compulsory - To Achieve and Maintain Goal of Patient Retention Ratio. - To Achieve and Maintain Goal...

  • Admissions Counselor

    2 months ago


    Surat, Gujarat, India O3Hire Full time

    **Responsibilities**: 1. Ability to handle students and parents in an empathic & patient manner 2. Must have strong sales persuasion and negotiation skills. 4. Fluency in English and Regional Language. Pay: 250,00 - 450,000.00 per year + Lucrative Incentives Pay: ₹250,000.00 - ₹600,000.00 per year **Benefits**: - Health insurance - Provident...

  • Visitor Visa Counselor

    3 months ago


    Surat, Gujarat, India Complete job Full time

    Roles and Responsibilities: 1. Client Counseling: - Provide expert guidance on visitor visa options for various countries - Assess client needs and recommend suitable visa types - Explain visa requirements, processes, and timelines 2. Document Management: - Collect and organize required documents from clients - Draft necessary letters and supporting...