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International Patient Counsellor
1 month ago
As an **International Patient Counsellor**, your primary responsibility is to facilitate the seamless transition of potential international patients into valuable clients of our healthcare system. Here are the key duties and qualifications for this role:
**Duties and Responsibilities**:
- **Lead Conversion**:
- **Engage and understand**: Proactively engage with potential international patients, understand their specific healthcare needs and tailor communication accordingly.
- **Build Trust**: Establish trust and rapport with patients, addressing their concerns and providing accurate information about our services.
- **Navigating Processes**: Guide potential patients through administrative processes, including visa requirements, medical documentation, and appointment scheduling.
- **Relationship Building**:
- **Network**: Establish and maintain relationships with patients, gather feedback to improve services and address any issues promptly.
**Qualifications**:
- **Education**: Bachelor’s or master’s degree in any relevant healthcare field
- **Experience**:
- 2-3 years of prior experience in patient counselling, medical tourism, or international relations is preferred.
- Familiarity with healthcare systems, medical terminology, and cross-cultural communication.
- **Skills**:
- Excellent interpersonal skills and empathy.
- Strong organizational abilities.
- Proficiency in English language.
- Attention to detail and problem-solving skills.
**Note**:
This role requires sensitivity, adaptability, and a genuine commitment to providing exceptional patient care. If you thrive in a dynamic environment and enjoy connecting with people from diverse backgrounds, we encourage you to apply
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Work Location: In person
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