Patient Counselor
7 months ago
**Job Title**:Patient Counsellor
- Front Office Cum Sales role
**Job Location**:Borivali/ Powai/ Worli
**Below are the company and role details**:
**About us**:
QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence.
In an era where popping medicines and being recommended surgery has become a common practice, QI Spine has changed the face of the game. With an algorithm developed over 12 years across millions of cases, it has treated back & neck issues in the most efficient and long-lasting approach.
**Responsibilities**:
- Daily coordination with consultant / clinic head basis of the treatment advised by them.
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the tariff of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.
**Job Types**: Full-time, Permanent
**Salary**: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Counselling: 1 year (preferred)
**Speak with the employer**
+91 8097990141
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