Customer Relation Associate
1 month ago
**Responsibilities**:
- Managing daily activities
- Identify and assess customer needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Requirements**:
- Patience, and a “people-first” attitude
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Capable of maintaining strong relationship
- Strong organisational and interpersonal skill
- Bachelor’s degree in any discipline
**Job Types**: Full-time, Regular / Permanent, Fresher, Contractual / Temporary
Contract length: 18 months
**Salary**: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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