Customer Support Executive
1 month ago
**About the organization**
Zeitgeist Retail Private Limited (ZRPL) is an E-Commerce Technology and Services company, headquartered in Bengaluru, India. The company works closely with leading brands to manage end-to-end services, including product listing and catalog management, stock planning, accounts reconciliation, and sales return management for a transformation platform as an API integration for employer brands and consumer technology service companies.
**Role and Responsibilities**
- Answers customer calls for end-to-end resolution of all issues.
- Communication with the team for timely resolution.
Performance will be measured based on the a) quality of deliverables, b) actual results and c) behavior / attitude.
**Skills/Competencies required**:
▪ An eye for detail.
▪ Head for numbers.
▪ Analytical bent of mind.
▪ Understanding co-relation between data (input vs. output)
▪ Drive for results and pro-activeness
**Qualifications and Education Requirements**:
Graduate in any stream.
**Working Hours**:
Monday - Friday between 9 AM - 6 PM.
Schedule:
- Monday to Friday
- Morning shift
Work Location: In person
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