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Implementation and Support Executive

4 months ago

Kolkata, India EasyReports Full time

Implement and support EasyReports - our Reporting, MIS and Analytics solutions

**Responsibilities and Duties**
- Interact with customers for delivery and support
- Gathering requirements and issue details from clients
- Providing support and training to clients
- Maintaining the customer support ticketing system with details

**Required Experience, Skills and Qualifications**
- Basic knowledge of Accounting and Tally ERP9 or Tally Prime
- Knowledge of Microsoft Office - Excel, Word
- Good communication skills
- Experience in managing databases in SQL Server or any other database systems would be preferred

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

COVID-19 considerations:
Work from home as the situation demands

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)