Chat Support Executive
6 months ago
**Hiring For Chat Support Executive (Fresher)**
**Location : Jaipur (Rajasthan)**
Experience : 0-6 Month
Salary : 10K Starting
**Notice Period : Immediate / 15 days Only**
Work From Office Only
**Responsibilities**
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
**Thanks & Regards**
**Swati**
**HR Manager**
**Job Types**: Full-time, Permanent
**Salary**: From ₹15,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9529930565
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