Chat Support Executive

2 months ago

Mansarovar Jaipur Rajasthan, India Grow Hopes Full time

**Job Description: Customer Support (Chat Process)**

**Location**: Jaipur

**Process Type**: Chat

**Salary**: ₹27,000 to ₹30,000 CTC

**Shift Type**: Rotational

**Working Days**: 5.5 days per week

**Job Overview**:
**Key Responsibilities**:

- **Customer Support**:

- Provide prompt and accurate technical support to customers via chat.
- Resolve customer issues related to IT products and services.
- Ensure customer satisfaction by delivering efficient and effective solutions.
- **Technical Assistance**:

- Utilize IT technical knowledge to diagnose and troubleshoot customer problems.
- Guide customers through step-by-step solutions to resolve technical issues.
- **Communication**:

- Maintain excellent written and spoken English communication skills.
- Communicate complex technical information clearly and concisely to customers.
- **Documentation**:

- Accurately document customer interactions and technical issues in the CRM system.
- Keep records of customer queries, feedback, and resolutions for future reference.
- **Shift and Team Collaboration**:

- Work in rotational shifts as per business requirements.
- Collaborate with team members and other departments to ensure a seamless customer experience.

**Requirements**:

- **Education**:

- Minimum qualification of 12th pass; a degree in any field is preferred.
- **Experience**:

- Prior experience in a technical support or customer service role is an advantage.
- **Skills**:

- Excellent written and spoken English communication skills.
- Strong IT technical knowledge and problem-solving skills.
- Proficiency in using chat support software and CRM systems.
- Ability to handle multiple customer queries simultaneously.
- **Attributes**:

- Customer-focused with a professional and friendly demeanor.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Flexibility to work in rotational shifts.

**Benefits**:

- Competitive salary of ₹27,000 to ₹30,000 CTC.
- Opportunities for career growth and development.
- Supportive and dynamic work environment.

**How to Apply**:
Join our team and contribute to delivering exceptional customer support through our chat process

Pay: ₹27,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

  • Chat Support Executive

    2 months ago

    Mansarovar, Jaipur, Rajasthan, India Grow Hopes Full time

    **Job Description: Customer Support (Chat Process)** **Location**: Jaipur **Process Type**: Chat **Salary**: ₹27,000 to ₹30,000 CTC **Shift Type**: Rotational **Working Days**: 5.5 days per week **Job Overview**: **Key Responsibilities**: - **Customer Support**: - Provide prompt and accurate technical support to customers via chat. - Resolve...

  • Chat Support Executive

    2 months ago

    Mansarovar, Jaipur, Rajasthan, India Grow Hopes Full time

    **Job Description: Customer Support (Chat Process)** **Location**: Jaipur **Process Type**: Chat **Salary**: ₹27,000 to ₹30,000 CTC **Shift Type**: Rotational **Working Days**: 5.5 days per week **Job Overview**: **Key Responsibilities**: - **Customer Support**: - Provide prompt and accurate technical support to customers via chat. - Resolve...

  • Chat Support Executive

    5 months ago

    Jaipur, Rajasthan, India Finder Bro Full time

    Job openings for chat support executive in jagatpura jaipur Home **›**Current Jobs **›** Job openings for chat support executive in jagatpura jaipur **Chat Support Executive** **Jaipur, Jagatpura** - Share!!!! Urgent Hiring!!! Chat support executive Minimum 1 Year experience as chat support executive in Bpo Both male and female Minimum...

  • Chat Support Executive

    5 months ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    **Job Title: Chat Support Executive** **Salary: 8,000-10,000** **Experience: Fresher** **Location: Jaipur (work from office only who can join us immediately)** We are seeking dedicated Chat Support Executive to provide exceptional customer service via chat. As a Chat Support Executive, you will assist customers with inquiries, resolve issues, and ensure...

  • Chat Support Executive

    5 months ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    **Job Title: Chat Support Executive** **Salary: 8,000-10,000** **Experience: Fresher** **Location: Jaipur (work from office only who can join us immediately)** We are seeking dedicated Chat Support Executive to provide exceptional customer service via chat. As a Chat Support Executive, you will assist customers with inquiries, resolve issues, and ensure...

  • Chat Support Executive

    5 months ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    **Job Title: Chat Support Executive** **Salary: 8,000-10,000** **Experience: Fresher** **Location: Jaipur (work from office only who can join us immediately)** We are seeking dedicated Chat Support Executive to provide exceptional customer service via chat. As a Chat Support Executive, you will assist customers with inquiries, resolve issues, and ensure...

  • Chat Support Executive

    2 months ago

    Mansarovar, Jaipur, Rajasthan, India Grow Hopes Full time

    **Job Title: Chat support executive** **Job Location**: Jaipur **Salary**: ₹27,000 to ₹32,000 CTC We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for both technical and non-technical processes. The role involves addressing customer queries, resolving issues, and ensuring a high level of...

  • Chat Support

    2 months ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    We are looking for **Chat support (Freshers)** **Company : BR Softech Pvt. Ltd** **Notice Period : Immediate** **Salary: 10-13k** **Location : Jaipur, Rajasthan** **Experience : Freshers** Note: - Work from office only. Are you a recent graduate or someone looking to kickstart their career in customer service? Join our team as an Entry-Level Chat...

  • International Chat Support Executive

    5 months ago

    Jaipur, Rajasthan, India Finder Bro Full time

    Job openings for chat support executive in mansarovar colony jaipur Home **›**Current Jobs **›** Job openings for chat support executive in mansarovar colony jaipur **International Chat Support Executive - Mansarovar Colony Jaipur** **Jaipur, Mansarovar Colony** - Share!!!! Urgent Hiring!!! Chat support executive Both male and female Minimum...

  • Chat Support Executive

    5 months ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    **We are looking for Chat support (Freshers)** **Company : BR Softech Pvt. Ltd** **Notice Period : Immediate** **Location : Jaipur, Rajasthan** **Experience : Freshers** Note: - Work from office only. **Job Description**: Are you a recent graduate or someone looking to kickstart their career in customer service? Join our team as an Entry-Level Chat...

  • Chat Support Executive

    5 months ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    **We are looking for Chat support (Freshers)** **Company : BR Softech Pvt. Ltd** **Notice Period : Immediate** **Location : Jaipur, Rajasthan** **Experience : Freshers** Note: - Work from office only. Are you a recent graduate or someone looking to kickstart their career in customer service? Join our team as an Entry-Level Chat Support...

  • Chat Support Executive

    2 months ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    **Company : BR Softech Pvt. Ltd** **Notice Period : Immediate** **Location : Jaipur, Rajasthan** **Experience : Freshers** **Note: - Work from office only.** Are you a recent graduate or someone looking to kickstart their career in customer service? Join our team as an Entry-Level Chat Support Representative! In this role, you'll have the opportunity...

  • Chat Support Executive

    2 months ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    **Company : BR Softech Pvt. Ltd** **Notice Period : Immediate** **Location **: **Jaipur, Rajasthan** **Experience : Freshers** **Note: - Work from office only.** Are you a recent graduate or someone looking to kickstart their career in customer service? Join our team as an Entry-Level Chat Support Representative! In this role, you'll have the...

  • Chat Support Executive

    5 months ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    **Company : BR Softech Pvt. Ltd** **Notice Period : Immediate** **Location : Jaipur, Rajasthan** **Experience : Freshers** **Note: - Work from office only.** Are you a recent graduate or someone looking to kickstart their career in customer service? Join our team as an Entry-Level Chat Support Representative! In this role, you'll have the opportunity...

  • International Chat Support

    5 months ago

    Mansarovar, Jaipur, Rajasthan, India Elite Business Solutions Full time

    Elite Business Solution is hiring for International Process Executives in Jaipur, Rajasthan* Location*: Jaipur, Rajasthan (Work From Office *Immediate Joiners Needed* *Accommodation*: 14 Days Guest House available for outsiders *Bonus*: 10k Relocation Bonus after 90 Days *Education*: Graduates *Skills*: Excellent Communication Skills...

  • Chat Support Executive

    5 months ago

    Jaipur, Rajasthan, India BR Softech Pvt Ltd Full time

    **Hiring For Chat Support Executive (Fresher)** **Location : Jaipur (Rajasthan)** Experience : 0-6 Month Salary : 10K Starting **Notice Period : Immediate / 15 days Only** Work From Office Only **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing...

  • Chat Support Executive

    5 months ago

    Jaipur, Rajasthan, India BR Softech Pvt Ltd Full time

    **Hiring For Chat Support Executive (Fresher)** **Location : Jaipur (Rajasthan)** Experience : 0-6 Month Salary : 10K Starting **Notice Period : Immediate / 15 days Only** Work From Office Only **Responsibilities** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing...

  • Chat Support Executive

    1 month ago

    Jaipur District, Rajasthan, India Zucol Services Pvt. Ltd. Full time

    **Job Profile** - **Chat support executive** **Job Description: - ** - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers -...

  • Chat Support

    5 months ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    **Company : BR Softech Pvt. Ltd** **Notice Period : Immediate** **Location : Jaipur, Rajasthan** **Experience : Freshers** **Note: - Work from office only.** Are you a recent graduate or someone looking to kickstart their career in customer service? Join our team as an Entry-Level Chat Support Representative! In this role, you'll have the opportunity...

  • English Chat Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India Ambitious Global services Full time

    We are hiring for chat and voice support executives for international process. Job Location : Jaipur. Qualification : Undergraduate/ Graduate. With excellent communication skills both written and verbal communication in English. Salary upto : 34 K CTC Role : Handle customer complaints, provide appropriate solutions and alternatives within the time limits;...