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Customer Care Executive

4 weeks ago

Bengaluru Karnataka, India The OmniJobs Full time

**Job Title **:Customer Care Executive ( Voice Process )

**Location **:Bengaluru, Karnataka ( onsite )

**Education**: Minimum **12th pass**

**Experience**: 0 to 3 years (Freshers welcome)

**Salary **:₹15K - ₹25K

**Age Limit**: 18-30 year

**Job Summary**:
As a Customer Care Executive, you will be responsible for assisting customers with their queries, promoting products and services, and providing timely solutions. This is an excellent opportunity to develop your communication skills, grow within a dynamic company, and gain expertise in customer service and sales.

**Key Responsibilities**:

- Handle inbound and outbound calls to provide excellent customer service and support.
- Promote and sell company products/services to potential customers.
- Address customer concerns or issues, providing clear and accurate information.
- Maintain and update customer records in the system.
- Achieve sales targets and other performance metrics as set by the company.
- Ensure customer satisfaction through effective communication and problem-solving.
- Provide solutions to customers' queries and requests in a timely and professional manner.
- Follow up with customers as required to ensure their issues are resolved.

*

**Skills & Qualifications**:

- **Languages**: Proficiency in **English** + any two South Indian languages (Tamil, Kannada, Malayalam, Telugu).
- **Education**: Minimum **12th pass**.
- **Experience**: 0 to 3 years (Freshers are welcome).
- **Skills**:

- Basic computer knowledge.
- Proficiency in **Microsoft Excel**.
- Excellent verbal and written communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Strong problem-solving skills with attention to detail.
- Ability to work well both independently and in a team environment.

**Why Join Us ?**
- Attractive **salary package** with potential for growth.
- A **dynamic and multilingual work environment** where you can improve your communication and sales skills.
- **Opportunities for career advancement** in a rapidly growing company.
- Supportive and collaborative team culture.
- Comprehensive training and ongoing development programs.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8630498543