Customer Care Executive
4 months ago
We are Hiring For Customer Care Executive.
A Customer Care Executive is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization.
Qualification
- Should be a Graduate from any field
Experience
- Freshers and Min 1 year of experience from BPO
Salary
- ₹25,000 CTC (20k in hand) and 3,800 Quarterly Incentives
Shift
- Day for females till 9 pm/ Rotational for males
Location
- Rukmani Colony, Shivaji Nagar, Bengaluru, 560042, Karnataka
Roles and Responsibility
- To resolve issues and queries of customers on call.
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies
Interview mode - Face to Face/ telephonic
**Job Types**: Full-time, Permanent
Pay: ₹23,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Shift allowance
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Ability to Relocate:
- Bengaluru, Karnataka: Relocate before starting work (required)
Work Location: In person
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