Customer Care Executive

5 months ago


Bengaluru Karnataka, India Hometriangle Online Services Pvt Ltd Full time

**Customer Care Executive Job Description**

A customer support executive is responsible for providing customer service and support to clients of a company. The role requires the ability to communicate effectively with customers, understand their needs, and respond to their inquiries and concerns in a timely and professional manner.

The job description may include the following responsibilities:

- Providing product and service information to customers.
- Resolving customer complaints and issues.
- Both Inbound and outbound Calls.
- Escalating complex issues to the appropriate department or supervisor.
- Providing feedback to management regarding customer concerns or trends.
- Maintaining a positive and professional attitude when dealing with customers.
- To be successful in this role, a customer support executive should have excellent communication skills, be customer-focused, and have the ability to multitask, as well as the ability to work in a team environment.

**Qualifications and Details**
- Should be able to communicate English and any 2 regional Languages fluently
- Bachelor's degree or equivalent experience
- Salary - 14000 to 22000 CTC
- Timings - Rotational Shift and Rotational Week off
- Location - Horamavu

**Salary**: ₹14,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person

**Speak with the employer**
+91 8095478272



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