Process Associate

3 months ago


Hyderabad Telangana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- In this role need to provide Level 1 support services with knowledge of Technical/Service desk._
- Strong customer service orientation_
- Responsibilities_
- _Provide technical support on Calls/Chats_
- _Windows & MAC troubleshooting_
- _Active Directory_
- _Basic Networking_
- _Win NT/2000_
- _MS Office 2007, 2010. O365_
- Qualifications we seek in you_
- Minimum Qualifications / Skills_
- _Bachelor's Degree required_
- _Equivalent to bachelor’s degree_

**_ _**
- Preferred Qualifications/ Skills_
- _Good written and presentation_
- _verbal communication skills with experience of customer interfacing role_
- _In-depth requirement understanding skills_
- _good analytical and problem-solving ability_
- _interpersonal efficiency, and positive attitude_

**_ _**

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Aug 21, 2024, 10:39:39 PM_

**_ Unposting Date_**_Sep 21, 2024, 1:29:00 PM_
- Master Skills List_Consulting_
- Job Category_Full Time_


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