Customer Service Representative

4 weeks ago


Surat, India Trueline Solution Full time

**Customer Service Representative Job Description Template**

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

**Customer Service Representative Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**:

- High school diploma, general education degree, or equivalent.
- Comfortable using computers.
- Experience working with customer support.

**Job Types**: Full-time, Fresher, Regular / Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Near VIP Circle, Uttran, Surat - 394105, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



  • Surat, India Yantra Design Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Surat, India Shott Amusement Pvt Ltd Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - Surat Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO 07:30 PM & 12...


  • Surat, India Triedge Solution Full time

    Position **:Customer Service Representative** Salary : 10000 - 15000 Monthly Location :Surat Job Role: Service the customers Solve the queries **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Paid time off Schedule: - Day shift Supplemental pay types: - Overtime pay Ability to commute/relocate: -...


  • Surat, India Astha Technology Solutions Pvt Ltd Full time

    We are looking for an experienced and reliable **Female **Customer Service Representative (CSR) who is enthusiastic and passionate about connecting with and handling customers - an individual who loves communicating with customers and solving their concerns. We are looking for someone who takes pride in delivering optimum customer satisfaction at all times....


  • Surat, India The Diamond Port Full time

    We are seeking a dedicated and knowledgeable Customer Service Representative to join our B2B diamond marketplace team. As a Customer Service Representative, you will be the primary point of contact for our valued clients, ensuring their inquiries, concerns, and requests are handled promptly and professionally. Your expertise in diamonds, combined with...


  • Surat, Gujarat, India Shott Amusement Limited Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - Dumas Road, Surat Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM (Rotational Shift) For Female - 10:30 AM TO 07:30 PM & 12 PM...


  • Surat, India SHOTT AMUSEMENT LLP Full time

    _**Job Vacancy Details**_ - **SHOTT AMUSEMENT Private Limited**_ * - **Designation - Customer Service Representative** **Working Location - Surat - Gujarat** **No. of Vacancy - 2** **Mini. Education Required - S.S.C or H.S.C.** **College Student or Fresher can apply** **Age Criteria - 18 to 26 Years** **Offered CTC - 10,000 to 14,000 per Month**_ **Job...


  • Surat, India Astha Technology Solution Pvt Ltd Full time

    We are looking for an experienced and reliable **Female **Customer Service Representative (CSR) who is enthusiastic and passionate about connecting with and handling customers - an individual who loves communicating with customers and solving their concerns. We are looking for someone who takes pride in delivering optimum customer satisfaction at all times....


  • Surat, India Talent First HR Services Full time

    Profile: Customer service representative Location:N.H-8, Golden Plaza, Kamrej char rasta, surat Timing:09:00 to 06:00 pm **Salary**: 15k to 20k Experience: min 1 yr experience required Skills: Proficiency in English and Hindi. Clear communication skill. Good knowledge of MS Excel, Word and power point. Ready to talk on phone and work on computer for...


  • Surat, India Yantra Design Full time

    Position Overview: As a Telesales Executive, your primary responsibility is to generate sales and increase revenue by effectively selling products or services over the telephone. You will be responsible for contacting potential customers, building rapport, and persuading them to make a purchase or take the desired action. This role requires excellent...


  • Surat, Gujarat, India Complete job Full time

    Customer Support Representative Fluent in English is must 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION: Adajan near pal RTO Surat Shift Timing: 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per...


  • Katargam, Surat, Gujarat, India Bullionknot Full time

    **WE ARE HIRING ONLY SURAT BASED AND ONLY FEMALE CANDIDATES** We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, representing our brand and ensuring that every interaction is positive and memorable. **Responsibilities**: -...


  • Katargam, Surat, Gujarat, India Bullionknot Full time

    **WE ARE HIRING ONLY SURAT BASED CANDIDATES** We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, representing our brand and ensuring that every interaction is positive and memorable. **Responsibilities**: - **Issue...


  • Surat, India Refrens Internet Private Limited Full time

    As a Customer Service/Sales Representative, your primary responsibility is to provide excellent customer service and generate sales revenue for the company. You will be responsible for handling customer inquiries and complaints, resolving issues, and upselling products or services to customers. **What you'll do**: - Resolving customer complaints and...


  • Vesu Village, Surat, Gujarat, India Primex Media Services Pvt Ltd Full time

    Customer Service Representative, or CSR, will act as a liaison, provide our services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer...


  • Varachha, Surat, Gujarat, India International Gemological Institute Full time

    Opening for Customer Service representative Must have 2- 3 Years Experience in Client Servicing Requirement Graduate Excellent communication Skill Good Interpersonal skill Quick learner Job Description: - 1) Resolving queries of Client 2) Tell-calling (No Targets) Thanks Archana **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 -...


  • Surat, India Shree Sati Online Pvt Ltd. Full time

    **Customer Service Representative Job Description Template** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are...


  • Surat, India Flying Duck Overseas Full time

    **Customer Service Representative Responsibilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Propose potential products or services to top management to gather customer information and analyze customer needs. - Handle and manage surveys in regards to resolving customer service problems. - Keep the...


  • surat, India Advance Job's Center Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer...


  • Surat, India Advance Job's Center Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...