Guest Service Agent

**1. Ensures professional and timely customer service to our guests and customers, ensuring familiarity within all areas of VIP and Villas - villa reservations and allocation, transportation, restaurant bookings, guest services, business centre services, handling of Villa dining food ordering and dispatch requests to all butlers pertaining to guest’s...

Has a good knowledge of menuand presentation standards. - Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. - Able to answer any questions regarding menu and assist with menu selections. - Able to anticipate any unexpected guest need and reacts promptly and tactfully. - Always...

**Job Title: Executive - FO Function: Front Office Location: Lonavala Primary Purpose Ensures the satisfaction of guests throughout their stay at the hotel by responding efficiently to their inquiries and offering advice and information as requested Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have proficiency in...

**1. Should welcome guests on arrival and ensure smooth check in and check out process as per company standards. 2. Should address guest queries on rooms, food, local attractions and current promotional activities. 3. Should be able to maximize room occupancy and use up-selling techniques to promote hotel services and facilities. 4. Comply with Hotel...

**Job Title: Executive Events Function: Events Location: Lonavala Primary Purpose Is responsible for elements of the planning activity coordinating suppliers/contacts, organising logistics and delivering key tasks throughout the the event. Major skills and accountabilities of position (4-6 major accountabilities) 1. Must have Good communication,...

Attending Guests , Setting Up food Service and other misc jobs as directed by Manager. **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance - Paid time off Schedule: - Day shift - Evening shift - Morning shift - Night shift - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

Executive Chef An Executive Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience. **What will I be doing?** As Executive Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent...

**Job Title: Executive Chef - Banquets** **Location: Della Adventure and Resorts, Lonavala, India** **Position Overview**: Della Adventure and Resorts is seeking an experienced and talented Executive Chef specializing in Banquets to join our culinary team. The Executive Chef - Banquets will be responsible for leading and managing all culinary operations...

**Job Title: Sous Chef - Chinese Section Function: Food Production Location: Lonavala Primary Purpose Is responsible for contributing to menu creation and managing and training the kitchen team to deliver an excellent Guest experience while managing food cost controls. Major skills and accountabilities of position (4-6 major accountabilities) 1. Should...

**6 days working** **Job Profile: - ** - Direct and assist Stewards in order to make clean up more efficient - Ensure water temperature, and chemical levels are appropriate for cleaning and documented - Assist with Banquet plate-ups - Assist cooks and kitchen staff with various tasks as needed - Provide cooks with needed items - Support banquet and buffet...

**Major skills and accountabilities of position (4-6 major accountabilities)** 1. Must have Good communication, organisational and administration skills. 2. Should have positive attitude and Commitment to delivering a high level of customer service. 3. Should have good telephone etiquette and high level of computer literacy I.e, hotel property management...

**Roles and Responsibilities**: Developing and implementing strategies that will ensure a positive experience that exceeds guest’s expectations Undergo training in quality control and inventory control management. Updating new SOPs and ensure SOP implementation in all departments and check the same during routine operational checks. Monitor the purchase...

Consistently offer professional, friendly and engaging service - Assist Food & Beverage Servers in all aspects of the dining experience - Assist guests regarding menu items in an informative and helpful way - Ensure the proper set up of all side stations in the outlet - Have knowledge of beverage lists and promotions - Follow outlet policies, procedures and...

**About the company Della Resorts is a pioneer as India’s first experiential hospitality capital, and an acclaimed 5-star standard luxury getaway destination within the country. This scenic Resort nestled on about 46 acres of the verdant landscapes of Lonavala, offers guests a one-of-its-kind experience, coupling luxury with impeccable service and...