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Customer Support Executive
3 months ago
**Position**: Customer Support Executive
**Location**: Mansarovar, Jaipur
**Education**: Graduated from any stream
**Experience**:
- Minimum 6 months to 1 year of experience in telecaling or customer support.
- Proficiency in MS Excel is required.
- Familiarity with night shifts is preferred.
**Responsibilities**:
As a Customer Support Executive at Fleeca India Pvt. Ltd., you will be responsible for:
- **Resolving issues**: Providing solutions and addressing customer concerns effectively.
- **Order processing**: Processing orders, modifications, and requests.
- **Maintaining records**: Keeping detailed records of customer interactions, transactions, and feedback.
- **Collaborating with teams**: Working closely with internal teams to ensure customer satisfaction.
**Qualifications**:
To excel in this role, you should have:
- Excellent communication skills.
- Patience and empathy when dealing with customers.
- Ability to work under pressure and maintain high levels of customer satisfaction.
- Proficiency in MS Excel.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
Application Deadline: 20/05/2024