Cse (Customer Support Executive)

2 months ago

Mansarovar Jaipur Rajasthan, India First Attempt Skills Private Ltd. Full time

Customer care executive

We are seeking customer-oriented individuals to join our team as Customer Service Representatives in jaipur.. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving their inquiries, and ensuring their satisfaction.

**Responsibilities**:
2. Provide accurate and timely information to customers regarding their inquiries or concerns

3. Resolve customer complaints and escalate complex issues to the appropriate departments

4. Maintain a high level of professionalism and empathy while interacting with customers

5. Document customer interactions and update relevant information in the database

6. Collaborate with team members to improve overall customer satisfaction

**Requirements**:
Fluent in English and Hindi

12th pass or Graduates

Fresher nd Minimum of 6 months of prior work experience in customer service or a related field

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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