Customer Service Import

4 weeks ago


Noida Uttar Pradesh, India Busisol Sourcing India Pvt Ltd Full time

**Description**

**Responsibilities**
- Manage and maintain relationships with key import customers
- Provide exceptional customer service support to ensure customer satisfaction
- Coordinate with internal teams to ensure timely delivery of import orders
- Resolve customer complaints and issues in a timely and professional manner
- Monitor and analyze customer feedback to identify areas for improvement
- Provide regular reports and updates on customer service performance to management

**Skills and Qualifications**
- Bachelor's degree in business administration, logistics, or a related field
- 10-15 years of experience in customer service, preferably in the import industry
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and customer service software
- Knowledge of import regulations and customs procedures
- Fluency in English and Hindi, both written and spoken

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹83,000.00 - ₹99,999.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- shipping: 10 years (preferred)
- Customer service: 10 years (preferred)
- import: 10 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Noida, Uttar Pradesh, India Busisol Sourcing Full time

    **we are hiring for customer service import..we have need experience of customer service 8 to 12 years in shipping Industry** - Transshipment and Rail out of Containers to Delhi NCR - Integrated Logistics / Group companies’ promotion of ICDs - Internal office coordination with multiple departments - Lesioning with Trade desk & direct GVA queries through...


  • Noida, Uttar Pradesh, India Busisol Sourcing Indian Pvt Ltd Full time

    Strategic Planning and Execution - Team Management - Sales and Revenue Generation - Marketing and Brand Promotion - Integrated Logistics Management, ICD, and TRUCKING - Reporting and Analysis **Job Types**: Full-time, Permanent Pay: Up to ₹1,500,000.00 per year **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning...

  • Import Executive

    4 weeks ago


    Kanpur, Uttar Pradesh, India Riddhima Placement Full time

    Oversee the processing of customs declarations, ensuring compliance with all regulatory requirements. Maintain accurate records of customs documents and import/export activities. Identify and assess new suppliers to improve service quality and secure cost-effective procurement solutions. Manage import tracking systems, providing up-to-date records and...

  • Import Executive

    4 weeks ago


    Ghaziabad, Uttar Pradesh, India Solterra Technologies Pvt Ltd Full time

    **Responsibilities**:* - Prepare and manage all import documentation, including but not limited to purchase orders, invoices, packing lists, bills of lading, and certificates of origin. - Coordinate with customs brokers and agents to ensure timely clearance of imported goods, including submitting necessary documentation and resolving any issues that may...


  • Ghaziabad, Uttar Pradesh, India Indtech Capacitors Full time

    The responsibilities of an **Import-Export Documentation Executive** primarily involve ensuring that all the documentation for the import and export processes complies with legal, regulatory, and business requirements. Here's a detailed list of common responsibilities: 1. **Preparation and Management of Import-Export Documentation** - **Customs...


  • Noida, India Global Talent Corner Full time

    **Urgent #Job openings for #CustomerService #CustomerSupport #Executive #BPO in #Noida #Delhi #NCR** **Job Title**:Customer Success Executives - (Customer Service/ Customer Excellence) **Job Description and Responsibilities: - ** - Analyze customer data to improve customer experience. - Create and manage help topics and documentations. - Minimize the...


  • Noida, Uttar Pradesh, India JP infotech Full time

    Job Requirement - Responsible for Import and Export from Principal factory - Work with Foreign and Local vendors for material shipping and delivery schedule - Day-to-day coordination with the Principal factory for Placement of PO, material shipping, and delivery schedule - Provide relevant data and analysis to the Sales/service team throughout the supply...


  • Meerut, Uttar Pradesh, India KGH SPORTS Full time

    **Job Summary**: The Import Export Administrator is responsible for managing all aspects of the import and export process within a company. The person will play a crucial role to ensure the smooth flow of goods by managing the logistics, documentation and compliance involved in international trade. **Responsibilities**: - **Planning**: - Determine...

  • Customer Service

    4 days ago


    Noida, India Insight Customer Call Solutions LTD Full time

    Roles and Responsibilities 1.Answering calls and resolving queries about product or company. 2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment,...


  • Lucknow, Uttar Pradesh, India 10xgrowthaccelerator Full time

    **IMPORTANT NOTE**: ----------------------------------------- - **Answering the interview call is essential. If you can't commit, please don't apply.** **You will receive a brief interview call within 3-5 days, so please stay alert.** **If selected, you must attend a WALK-IN interview in LUCKNOW** **Proficient or Excellent English & Confidence...


  • Lucknow, Uttar Pradesh, India 10x Growth Accelerator Full time

    **IMPORTANT NOTE**: ----------------------------------------- - **Answering the interview call is essential. If you can't commit, please don't apply.** **You will receive a brief interview call within 3-5 days, so please stay alert.** **If selected, you must attend a WALK-IN interview in LUCKNOW** **Proficient or Excellent English & Confidence...


  • Ghaziabad, Uttar Pradesh - Noida, Uttar Pradesh, India AbhaJi Hiring Services Full time

    Job Opening Import Sales ManagerCompany Reputed Supply Chain Company Location Vaishali Sector 1 GhaziabadExperience 5 yearsSalary INR 50K upto 1 Lacs per month depending upon the right candidate About Company Company is a Reputed Supply Chain and a premium MTO freight forwarding company specializes in FCL ODC Break Bulk Hazardous Logistics SOC...


  • Ghaziabad, Uttar Pradesh, India Ingersoll Rand Full time

    **Customer Service Representative** **Ghaziabad, UP** **About Us** Ingersoll Rand Technologies & Services Pvt Limited is a part of Ingersoll Rand’s Power tools and lifting equipment division and is leading manufacturer of high quality assembly Equipments comprising of pneumatic tools at Sahibabad Industrial area, Ghaziabad. **Job Summary** The...


  • Noida, Uttar Pradesh, India Enterslice Pvt Ltd. Full time

    Job Title: Customer Support Officer Department: Recovery of Service Department Location: Noida Reports To: Service Head Job Summary: Key Responsibilities: Customer Interaction & Support: Address customer complaints and provide appropriate solutions and alternatives. Maintain a high level of customer satisfaction by ensuring quick resolution of...


  • Noida, Uttar Pradesh, India TumbleDry Full time

    Job Purpose: We are looking for Inbound Customer Service Representative to communicate with our customers inbound or outbound calls to sell our services. Key Responsibilities: **Manage a high volume of inbound/outbound calls from both current and prospective customers who are calling to avail our services or ask questions about the same.** Easily navigate...


  • Noida, India Elenvio solutions Pvt.ltd Full time

    Handling Post nomination Air / Sea Shipments - Feedback of all shipments & tracking them till delivery and update to customers on daily basis - Attending customer queries to resolve within deadline & follow up with them for new upcoming orders booking - Taking care of Air & sea import shipment manifestation and CFS movement process (Sea Shipment) on time to...

  • Customer Service

    4 weeks ago


    Noida, Uttar Pradesh, India MSC Mediterranean Shipping Company S.A. Full time

    **Customer Service -Exports** We are searching for an experienced Customer Service -Exports at our MSC India - Delhi facility. **Primary Duties & Responsibilities**: We are seeking a dynamic and customer-oriented individual to join us in Customer Service-Exports. Will be responsible for managing customer inquiries, resolving issues, and ensuring a seamless...


  • Noida, Uttar Pradesh, India 10x Growth Accelerator Full time

    Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a and WALK-IN interview in Bhubaneswar, Proficient or Excellent English & Confidence Required Work Mode: Work From Office| Job Description: Customer Support -...


  • Noida, Uttar Pradesh, India Amar Ujala Publications Ltd Full time

    Provide accurate and timely information regarding products, services, policies, and procedures. - Identify and resolve customer complaints and issues efficiently. - Escalate complex problems to the appropriate departments when necessary. - Assist customers with placing orders, processing payments, and tracking shipments. - Address issues related to order...


  • Noida, Uttar Pradesh, India KALP SOLUTIONS Full time

    We are looking for a dedicated Customer Service Representative to join our International Voice Process(Collection) team. This role involves handling incoming and outgoing calls from global customers, addressing their inquiries, complaints, and issues professionally and efficiently. **Key Responsibilities**: - Provide exceptional customer support via voice...