International Ticketing Ops

2 weeks ago


Rash Behari Avenue Kolkata West Bengal, India People Power India Full time

**Job highlight**

**Job description**

**1. Handle international flight bookings, reservations, and ticketing using GDS (Galileo) efficiently and accurately.**

**2. Provide expert advice to clients on travel itineraries, fare options, and travel-related queries.**

**3. Coordinate with airlines, hotels, and other service providers to ensure smooth travel arrangements for clients.**

**4. Stay updated with industry trends, airline policies, and fare structures to offer competitive and cost-effective solutions to clients.**

**5. Process cancellations, refunds, and changes to bookings promptly and efficiently.**

**7. Maintain accurate records of bookings, payments, and client information using our internal systems.**

**8. Collaborate effectively with other team members to ensure excellent customer service and client satisfaction.**

**9. IATA Certification Preferable**

**Skills required**:

- Excellent customer service and interpersonal skills, with the ability to build rapport and maintain positive client relationships.
- Exceptional communication skills, both written and verbal, with attention to detail and the ability to explain complex travel information clearly.

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 3 years (required)
- international ticketing: 3 years (required)

License/Certification:

- IATA Certification (required)

Work Location: In person



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