Customer Support Representative
2 months ago
Excellent Communication In English
- Rotational Shifts (Australian Timings)
Industry CRM/Call Centers/BPO/ITES
Location : Gurgaon, India
Salary :27-29k Month
Education:Graduates
Working days:5 days Shifts : 9hrs
Experience:0 to 1 Year +(International BPO)
Position Name: customer support executive
PRIMARY DUTIES AND RESPONSIBILITIES
- Follow procedures methodically to accurately respond to client requests for information including smoke alarm quote, compliance status, invoice requests, inspection status updates.
- Provide clients with information relating to smoke alarm legislations in various states and territories.
- Provide quotes and information to clients relating to upgrading their smoke alarm system.
- Responsible for accurate and efficient processing of new property lists.
- Responsible for accurate and efficient processing of client and technician work orders
- Responsible for accurate and efficient processing of client invoices
ELIGIBILITY
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Proven customer support experience or experience as a Client Service Representative
WORK CULTURE
- Work from office.
- 5 days a week with 2 rotational off
- Rotational Shifts (Australian Timings)
**Job Types**: Full-time, Fresher
**Salary**: ₹27,000.00 - ₹28,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 7052636429
Expected Start Date: 16/06/2023
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