![Decorfur](https://media.trabajo.org/img/noimg.jpg)
Customer Support
2 weeks ago
Decorfur is looking for a customer support and data entry person for our growing Decor firm located in Gurgaon. It is a WORK from OFFICE opportunity.
Customer Service Representative and data entry responsibilities:
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints in a positive manner.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support
- Product data entry as per our excels
KNOWLEDGE OF:
- Fluent English communication is a must
- Microsoft Excel
- Microsoft word
- 1 year of experience in customer management
Please note that you will have to travel to our Gurgaon office Monday to Friday (11:00am - 6:00 pm).
**Job Types**: Full-time, Regular / Permanent, Fresher
Pay: ₹16,000.00 - ₹20,000.00 per month
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Gurugram, Gurugram - 122003, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
Expected Start Date: 01/04/2023
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