Customer Solutions Architect

3 weeks ago

India NOKIA Full time

**Family Description**
- Customer Services CS covers customer service in different areas such as technical support, account support, operations, maintenance, network design deployment integration transformation, and education
- Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases

**Subfamily Description**
- Systems Integration SIN contains the integration and customization of Nokia solutions and 3rd party platforms to meet customer requirements
- Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description
- Covers customer specific solution and software design, development, implementation, unit testing and verification of hardware, platform, software, and systems including maintenance support
- Responsible for commissioning/deploying and upgrading various Nokia NMS/OSS products (viz., Mantaray NM, ARC, DCAP, cFCM etc) over BareMetal, VMWare/OpenStack cloud and Cloud native environment.
- Perform SW maintenance and / or other complex technical activities such as installation & test of technical/change notes /change deliveries, VNF/NE integrations, Onsite technical audits, troubleshooting etc.
- On-site support at customer’s premises participating in deployments, upgrades, and system integrations.
- Participate/collaborate with multivendor and 3rd party product teams viz., EMC/HP etc., for installations, integrations, and interface troubleshooting.
- Proactively work and provide prompt resolution on issues encountered during deployments/upgrades together with customer, R&D and multiple stakeholders as necessary.
- Participate in system acceptance testing with Customer.
- Act as Technical Lead for the team as and when necessary.
- Work with customers from across geographies and thereby understanding the problems and providing timely resolution.
- Participate in internal and customer meetings and act as single-point-of-contact for all technical topics within the domain. Maintain prompt and clear communication with customers and all required stakeholders.

**Mandatory Requirements**:

- Expertise in Red Hat Enterprise Linux OS and Virtualization concepts - VMWare or OpenStack is a must.
- Redhat Linux/ VMWare/OpenStack /Kubernetes/OpenShift Certification must. (at least one).
- Good knowledge on hardware and storage (HPE/Dell/EMC) is strongly desired.
- Experience in HW and/or storage migration required.
- Expertise/experience on databases is a must. (at least one of Oracle, MySQL, Maria/Cassandra DB).
- Experience on Nokia’s cloud solutions like CBIS/CBAM is desirable. - Knowledge of any OSS (Operating Support system) and NMS (Network Management system) is strongly desired.
- Good knowledge in any one of scripting languages (Shell/Perl/Python/Ansible), will be an added advantage.

**Preferred Requirements**:

- Good Understanding of Wireless telecom domain standards: 2G, 3G, LTE, SRAN & 5G etc.
- Good to have exposure on Microservices, Docker, Containers, Kubernetes, Helm charts and Cloud-Native concepts.
- Good exposure and knowledge of version control and collaboration tools like git, Gerrit, JIRA, Confluence, SharePoint etc.
- Experience in large and complex system integration projects involving Software customizations preferred.
- Excellent written and verbal communication skills.
- Good analytical and troubleshooting skills.
- Self-driven and customer/result-oriented approach.

**Impact**
- Impact is short term and usually departmental project in scope
- Accountable for quality, accuracy and efficiency of own and or team achievements
- Actions and errors can have program, project, functional impact

**Scope Contribution**

**Individual Contributor**
- Performs and or coordinates day to day activities to meet departmental project objectives
- Carries out root cause analysis in more complex problems
- Can develop and implement recommendations

**Managerial Supervisory**
- Direct supervisory responsibilities for people
- Typically first level and lowest level of solid line management
- Carries out variety of complex activities according to plan within broader area of responsibility, analyses problems
- Decision making typically according to established solutions

**Innovation**
- Accepts responsibility for and demonstrates support for delegated decisions
- Requires minimum supervision
- Uses non standard approaches to resolving issues
- Suggests improvements and seeks opportunities for innovation
- Demonstrates initiative adaptability to changing business environments
- Is willing to take on new roles or jobs appropriate to skill set in different environments and or locations

**Communication**
- Works to influence others to accept job function s view practices and agree accept new concepts, practices, and approaches
- Requires ability to communicate with functional leadership regarding team technical matte

  • Customer Solutions Architect

    2 months ago

    India Atlan Full time

    **Why is this role important for us?**: - We believe that great customer service is a company value, not a job role that you can hire for. Every single person in the company is responsible for creating delight in the lives of our users. Doing what's right for the customer is baked into the Atlan DNA. - As Atlan grows at a rapid pace, we continue to...

  • Solutions Architect

    2 months ago

    india In-Solutions Global Ltd Full time

    Hiring Solutions Architect at ISG !!! Experience : 12 to 20 yrs Skills: 1. 12 -20 years of experience in technology, preferably with experience in leading design and architecture assignments portfolios. Minimum of 5+ years in a solution / application / technical architect role 2. Should have managed the end-to-end lifecycles of a project in a solution...

  • Diatoz Solutions

    1 month ago

    india Diatoz Solutions Private Limited Full time

    Job Description : We are seeking a passionate and experienced Solution Architect to join our growing team responsible for designing and implementing innovative solutions in Finance (online transaction processing, revenue accounting, financial reconciliation), and customer experience (CRM, Customer 360) domain. You will play a pivotal role in translating...

  • Diatoz Solutions

    1 week ago

    india Diatoz Solutions Private Limited Full time

    Job Description : We are seeking a passionate and experienced Solution Architect to join our growing team responsible for designing and implementing innovative solutions in Finance (online transaction processing, revenue accounting, financial reconciliation), and customer experience (CRM, Customer 360) domain. You will play a pivotal role in translating...

  • Solution Architect

    7 days ago

    India Arita Solutions WLL Full time

    Job Description:We are seeking a highly skilled Architect to join our dynamic team. The ideal candidate will have extensive experience in any backend development (Java, .NET, or ) or full-stack engineering. The ideal candidate will be enthusiastic about transitioning to and mastering Python AI technology stack. This role offers an exciting opportunity for...

  • Solution Architect

    1 week ago

    India HNM Solutions Full time

    Note : Only Immediate joiner Role : Solution Architect Location : Remote (Pan India) Experience : 4 to 5 years Job Description : As a Solution Architect this is what you'll do: Lead solution-driven discussion for Digital and Data Products This role will include preparation of product architecture deliverables based upon product architecture standards,...

  • Solution Architect

    1 week ago

    India SPAATech Solutions Full time

    **Responsibilities**: - Building and integrating information systems to meet the needs - Designing, modifying, and testing technical architecture - Provide supervision and guidance to development teams - Continually research the current and emerging technologies and propose changes where needed - Inform various stakeholders about any issues with the current...

  • Solutions Architect

    2 months ago

    india Airtel Business Full time

    Hi, Airtel is hiring for solution Architect- Mid Market for Assistant Manager level.Inerested candidate can share their resume at \ Job Title: Solution Architect – Business Solution Desk ProposedJob Level: AM Function: BSG Location: Gurugram, Bangalore Background : BSG – Solution Architect responsible to support Sales team in terms of...

  • IT Solutions Architect

    1 week ago

    India Agensi Pekerjaan BTC Sdn Bhd Full time

    Job Description Open Position: IT Solutions Architect (Enterprise Network) A Regional MNC IT Company is currently hiring a Solutions Architect (Enterprise Network) to join the team and be based in the Kuala Lumpur office. You will be responsible to lead the network planning and design to complete POC configuration, demonstration of products/solutions value...

  • Solutions Architect

    1 month ago

    india NeerInfo Solutions Full time

    JD: BFSI (Cards & Payments) Solution Architect for a Leading IT Services and Consulting Company Experience: 10+ years Job Location: Chennai, Pune (open for PAN India ready to relocate) Grade: Senior Leadership Primary Technical Skills Architecture & Design patterns - Microservices, Cloud-native, API-First, Event-driven architecture styles Card...

  • Solutions Architect

    1 week ago

    India NNW Tech Solutions Full time

    Job Description Our client is looking for a brilliant Solutions Architect to join their global App Team. Your mission? To shape the future of mobile experiences in the industry by merging advanced mobile technology with Azure cloud services. As the mastermind behind their mobile masterpieces, you'll be crafting digital magic that enhances the experience of...

  • Anaplan Solution Architect

    1 month ago

    india HGS - Hinduja Global Solutions Full time

    Hi, Thanks for your interest , Please share your updated word resume along with below information. Total Exp: Anaplan development: Solution Architect: Financial Planning & Analysis: Multi-dimensional modeling: Certifications L1/L2/L3: FP&A or Supply Chain: Current Company: Current Location: Notice period: Date of Birth: Qualification: Current CTC:...

  • Solutions Architect

    2 months ago

    india Birlasoft Full time

    About Birlasoft: Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group,...

  • Solution Architect

    7 days ago

    India Match Point Solutions Full time

    MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora and more More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil and India. Through our...

  • Solution Architect

    1 week ago

    India HiVision software solutions llp Full time

    Position Overview :We are looking for a Female Senior Solution Architect with 15+ years extensive experience in designing and implementing complex solutions for our clients. The ideal candidate will have a strong background in MICROSOFT AZURE, KUBERNETES, RDBMS, GRAPH QL, CI/CD, CODE QUALITY, SOFTWARE ARCHITECTURE PATTERN. This role requires excellent...

  • Solution Architect

    2 months ago

    india HNM Solutions Full time

    Note : Only Immediate joiner Role : Solution Architect Location : Remote (Pan India) Experience : 4 to 5 years Job Description : As a Solution Architect this is what you'll do: Lead solution-driven discussion for Digital and Data Products This role will include preparation of product architecture deliverables based upon product architecture standards,...

  • Solutions Architect

    2 months ago

    India VRIZE INDIA PVT LTD Full time

    This career opportunity is with VRIZE Digital Engineering team. Digital Engineering provides solutions and implementation to VRIZE customers in the Retail, consumer goods, Banking and insurance verticals. Our team is looking for customer facing solution architect with demonstrated interest and experience in architecture definition and its implementation. We...

  • Presales Solutions Architect

    1 month ago

    India MLOGICA Full time

    If you are seeking a dynamic work environment where you can help customers overcome modernization bottlenecks, we have an exciting opportunity for you. We are currently looking for a Presales Solutions Architect with a proven track record of closely collaborating with sales and delivery teams. The ideal candidate will possess expertise in designing solutions...

  • Presales Solutions Architect

    3 weeks ago

    India mLogica Full time

    If you are seeking a dynamic work environment where you can help customers overcome modernization bottlenecks, we have an exciting opportunity for you. We are currently looking for a Presales Solutions Architect with a proven track record of closely collaborating with sales and delivery teams. The ideal candidate will possess expertise in designing solutions...

  • Presales Solutions Architect

    3 weeks ago

    India mLogica Full time

    If you are seeking a dynamic work environment where you can help customers overcome modernization bottlenecks, we have an exciting opportunity for you. We are currently looking for a Presales Solutions Architect with a proven track record of closely collaborating with sales and delivery teams. The ideal candidate will possess expertise in designing solutions...