Customer Service Executive
6 months ago
**JOB DESCRIPTION**
**Education:
- Any Graduate With Good English Communication**
**Languages:
- ** English, Hindi And Marathi
**Experience:
- ** 6 Months Minimum
**Responsibilities**:
- Resolve customer issues, escalating complex cases when needed.
- Maintain product and service knowledge to provide accurate information.
- Process orders, returns, and account-related activities accurately.
- Collaborate with internal teams to address customer needs.
- Document interactions and contribute to process improvements.
- Meet performance metrics for response time and customer satisfaction.
**Requirements**:
- Proficiency in customer service software and CRM systems.
- Strong problem-solving and communication skills.
- Ability to remain composed under pressure.
- Flexibility for shifts, including weekends and evenings.
- Positive attitude and teamwork.
**Benefits**:
- Competitive salary and incentives.
- Training and growth opportunities.
- Employee discounts.
- Inclusive and dynamic work environment.
**CANDIDATE SHOULD BE AN IMMEDIATE JOINER**
**WE ARE HIRING 50+ APPLICANT**
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Speak with the employer**
+91 7028272239
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