![AM2PM Support Private Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Care Executive
2 weeks ago
**JOBPROFILE: CUSTOMER CARE EXECUTIVE**
**Location: Remote**
**Salary: 15000-20000 per month**
**Shift Timing:11PM-8AM(Night Shift)**
**Qualifications**:
High School Diploma or equivalent
Excellent communication skills
Fluency in English and any other language(optional)
Friendly attitude and good customer service skills
Proficiency in computer programs and technology
Knowledge of customer care techniques
Able to work independently
**Responsibilities**:
Provide accurate information about products and services
Identify customer needs and help customers use specific features
Understand customer requirements and provide appropriate solutions
Research required information using available resources
Follow up with customers to ensure their issues are resolved
Maintain a record of customer interactions and transactions
Update customer profiles in internal data bases
Comply with company policies and procedures
Suggest process improvements to enhance customer service experience
**Skills**:
Excellent communication and interpersonal skills
Good problem-solving and decision-making skills
Strong attention to detail
Ability to work well under pressure
Ability to work independently and as a team
Excellent organizational and time management skills
**Benefits**:
Completely remote working
Immense learning opportunity
**Job Types**: Full-time, Permanent
Pay: ₹200.00 - ₹300.00 per day
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Work from home
Schedule:
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental pay types:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: Remote
Application Deadline: 20/05/2024
Expected Start Date: 21/05/2024
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