Customer Support Executive

Customer support: Assisting customers, resolving issues, and providing information Team management: Overseeing a team of customer support representatives, selecting and hiring new staff, and monitoring their work Customer satisfaction: Maintaining customer satisfaction and conducting surveys to understand areas for improvement Training: Planning training and...

They are responsible for the following duties and responsibilities: - Understanding customer needs and providing appropriate solutions and attention - Communicating with customers about their experiences with a product or service - Providing information about products and services, taking orders, and addressing customer complaints - Keeping records of...

Vacancy for customer support RepresentativeQualification : GraduationExperience:-1 to 2 years in customer service /BPO etc .Good communication skills in English required.Knowledge of computer , Internet Ms office and E commerce.Job descriptionInteract with prospect and existing customersSolve their queriesHelp them make the purchaseGrievances handlingChat...

Job Description and Key Responsibilities: - Troubleshoot and resolve customer issues or escalate them to appropriate departments when necessary. - Provide detailed information about products, services, and policies. - Maintain accurate records of customer interactions and transactions. - Follow up with customers to ensure their issues are resolved to their...

**Overseeing the customer service process**. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Overtime pay - Performance bonus **Education**: - Higher...

A leading company dealing in distribution, warehousing and logistics is looking for a customer relationship executive. Roles and responsibilities Onboarding of new clients Managing existing clients Events management Social media handling MBA or a graduate degree/diploma in business management is must. 0-2 years of experience Pay: ₹15,000.00 -...

Position :Customer Support Executive Location **:Lucknow** **Requirements**: - Good communication skills. - Graduates to apply. **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: Remote

This job post is in regard with requirement of Customer Support Representative for domestic process at Teleperformance. Freshers can also apply. WE NEED IMMEDIATE JOINERS!! ONLY FOR FRESHERS AND UNDERGRADUATES Payout: Rs. 15,000 to 18,000 per month **Job Types**: Full-time, Permanent, Fresher **Education**: - Higher Secondary(12th Pass)...

A Tata authorised four wheeler service center is looking for a customer support executives. Primary responsibilities include: outbound calling for service reminders and taking post service feedback. Sending service reminders and keeping track of customers complaints. Resolving other customer queries. Doing other official work. Pay: ₹12,000.00 -...

A customer support executive for a chat process job typically involves providing customer support through online chat or messaging platforms. Their responsibilities may include: - **Customer service**: Handling customer queries and complaints through chat - **Customer satisfaction**: Ensuring customer satisfaction - **Information**: Providing proactive...

Profile - **Customer Support Executive ( WFO)** Location - **Lucknow** Qualification - **12th / Graduate** Salary - **12,000 - 16,000/pm** Experienec - **Mini. 6 month - 2 years** **Responsibilities** ; - Convert leads for the company through telephonic conversations. - Maintain and monitor the records of all the conversations, be it customer feedback,...

Job Title: Customer Support Executive (CSE) Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In...

Job Description: As a Customer Support Executive for our OTT (Over-The-Top) entertainment platform, you will be the frontline representative, providing exceptional support to our customers via both voice and chat channels. Your primary responsibilities will include resolving customer inquiries, technical issues, and providing assistance with account...

Profile: Customer Support executive Log in hours: 8 hours login and 1 hour break Shift timings: Rotational shift ( 6 days working with 1 rotational week off) **Salary**: 10k to 15.5k (in hand) Notes: - Excellent communication skills Role & Responsibilities: - Handling customers - Solving queries CONTACT NO - 8840156323 **Job Types**: Full-time,...

**Customer communication**: Being able to communicate clearly and concisely with customers, understanding their needs, and avoiding rudeness - **Problem-solving**: Solving customer issues and making them happy - **Training**: Developing training programs for new hires, and conducting training sessions - **Policies and procedures**: Creating and implementing...

JD for Domestic Process - Lucknow Site Designation - Customer Support Executive Under-graduates freshers all can apply Average English communication required Working days - 5 days in a week Salary - 16K to 18k ctc (12-12.5k to 14k in hand) Rounds - HR Round + Ops Round + Assessment Must be comfortable with rotational shifts ( 24*7 )and rotational...

**Elite Business Solution is Hiring for Customer Support in Lucknow!** **Position**: Voice Process **Work Arrangement**: Work from Office **Interview Mode**: Face-to-Face **Qualification**: Minimum 10+2 with excellent communication skills, including strong grammar and sentence formation abilities **CTC**: - ₹16,000 for Voice Process - ₹18,000 for...

Job DescriptionVacancy for a skilled Customer Support Specialist to provide exceptional customer service and resolve queries efficiently. Key qualifications include a graduation degree and 1-2 years of experience in customer service or BPO. Excellent communication skills in English are required, along with knowledge of computer, internet, MS Office, and...

**Hiring For Voice / Non-Voice/Blended - Customer Service **Customer Support Executive International BPO, **Log in hours: 5 hours (30 minutes break included)** **Shift timings: Rotational shift ( 6 days working with 1 rotational week off)** **Salary: 7,500 fixed without any deductions There will be 45 days of training from the office, after completion of...

Provide accurate information regarding products, services, and policies. - Handle customer complaints professionally, providing solutions in a timely manner. - Escalate unresolved issues to the appropriate teams. - Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. - Follow communication procedures,...