Receptionist
1 month ago
**Job responsibilities of the Receptionist given below**:
- They shall attend duty in self presentable manner. Ensure they attend duties in hospital uniform.
- They should be punctual in attending duty in allotted time.
- Always keep the front office as silent zone.
- They should not leave Front office without permission They should ensure that the front office is not left without manpower.
- All incoming patients be greeted and welcomed with pleasing attitude and attended their problems without delay.
- In case of any major problem please contact Operation manager or HR Manager Immediately for redressal.
- They will hand over the cash to the accounts department and signature of handing/taking over be made.
- They will entirely responsible for collection and handing over of cash. Any variation/short fall of cash will be adjusted from the concerned staff.
- They will greet and behave with patients and their relatives very politely.
- All complaints should be attended up to the entire satisfaction. Necessary guidance can be obtained from operational Manager or HR Manager.
- Always keep working harmony and hierarchy system in-tact.
- The telephone etiquettes and manners in attending the telephone calls shall be maintained meticulously.
- They shall collect OPD feedback form from patient and submit to GM on daily basis through Operational Manager.
- For cross consultation
- New paper should be taken.
- Follow up and procedure charges should be taken separately.
- Panel consultant charges should be taken before consultation.
- For Investigation and follow up-OPD paper and charges should be taken compulsory.
- Suture removal charges should be done. This be done phase in phase vise as the case may be.
- Separate charges to be taken for different procedures
- Any other duties entrusted by HOD.
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Rotational shift
Work Location: In person
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