Receptionist
1 week ago
### Job Description: Receptionist
- #### Position Overview
- The Receptionist is the first point of contact for visitors and clients, providing excellent customer service and administrative support. This role involves greeting guests, answering and directing phone calls, managing appointments, and performing general office tasks to ensure efficient operation of the front desk.
- #### Key Responsibilities
- **Greeting Visitors**:
- Welcome visitors with a professional and friendly demeanor.
- Determine visitors’ needs and notify appropriate personnel.
- **Telephone Management**:
- Answer phone calls promptly and with a courteous attitude.
- Direct calls to appropriate departments or personnel.
- Take and relay messages as needed.
- **Appointment Scheduling**:
- Manage calendars, schedule appointments, and coordinate meeting rooms.
- Confirm and remind clients about upcoming appointments.
- **Administrative Support**:
- Maintain an organized and tidy reception area.
- Handle incoming and outgoing mail and packages.
- Perform data entry and maintain databases, files, and records.
- **Customer Service**:
- Respond to inquiries from clients and the public, providing information as appropriate.
- Address complaints and issues in a professional manner.
- **Collaboration**:
- Work closely with other administrative staff to ensure effective communication and teamwork.
- Assist in various administrative tasks as assigned by management.
- #### Qualifications
- **Education**:
- High school diploma or equivalent; additional certification in Office Administration or related field preferred.
- **Experience**:
- Proven experience as a receptionist or in a relevant administrative role.
- Familiarity with office management procedures and basic accounting principles is a plus.
- **Skills**:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
- Ability to work independently as well as part of a team.
- **Attributes**:
- Professional appearance and demeanor.
- Strong attention to detail and problem-solving skills.
- Friendly, approachable, and able to maintain a positive attitude in a fast-paced environment.
- #### Working Conditions
- Based in a professional office environment.
- May require standing or sitting for extended periods.
- Occasional overtime may be needed during busy periods.
- #### Salary
- Competitive salary based on experience, along with benefits package.
- ### Application Process
- This job description can be tailored to meet the specific needs and requirements of a particular organization or industry.
Pay: ₹19,000.00 - ₹25,504.84 per month
Schedule:
- Day shift
**Experience**:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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