Customer Service Associate
2 weeks ago
Pearl Organisation is a dynamic and innovative IT company committed to delivering exceptional IT services to our clients. We take pride in fostering a collaborative and inclusive work environment where creativity and excellence thrive.
We are currently seeking a motivated and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be responsible for providing excellent service to our customers and contributing to the overall success of our sales team.
**Responsibilities**:
- Greet and assist customers in a friendly and professional manner
- Provide information about our services to customers
- Assist customers in making informed purchasing decisions
- Process sales transactions accurately and efficiently
- Handle customer inquiries and resolve issues in a timely manner
- Collaborate with the sales team to achieve sales targets
- Maintain a clean and organized work environment
**Qualifications**:
- Strong communication and interpersonal skills.
- Ability to handle challenging customer situations with a positive attitude.
- Detail-oriented and able to multitask effectively.
**Requirements**:
- Bachelors' Degree
- Previous experience in a customer service role is a plus.
- Ability to work in a fast-paced environment.
- Excellent problem-solving skills.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹13,500.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Dehra Dun, Uttarakhand: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
**Speak with the employer**
+91 9456319531
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