Customer Service Executive

5 months ago


Andheri West Mumbai Maharashtra, India Little Black Hijab Full time

Full time Role

**JOB DESCRIPTION**:

- Answering Instagram and Facebook DMS/Messages
- Answering Instagram and Facebook Comments
- LBH Customer Service Live Chat (from 11-7 pm)
- Answer incoming calls from customers

**CANDIDATE PROFILE**:

- Must have some prior experience in the Customer Service job role
- Leadership role
- Fluent in English and Hindi
- Friendly and helpful demeanor
- Well-versed and has experience with using Social Media (In particular Instagram and Facebook)
- Quick on their feet and resolve customer complaints
- Be able to bring in new and repeated sales by communicating with customers

**JOB LOCATION**:
Work from Home (Must be based in Bombay)
Veera Desai Road, Andheri West, Mumbai 400053



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