IT Sales Apps Support

1 month ago


Kochi, India THREESTAR ENTERPRISES Full time

**We Are Hiring IT Sales Apps Support For Saudi Arabia**

**Job Duties**
- Ensure readiness and maintenance of branch HHT and Sales Printers in coordination with IT suppliers and contracted maintenance centers
- Support on HHT Daily Upload/Download activities
- Ensure timely resolution to customer tickets as per agreed service levels
- Escalate and redirect unresolved issues to next level support personnel
- Provide end users with needed information/training on IT services
- Provide recommendation on areas of improvement
- Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting
- Perform required IT preventive maintenance activities to avoid future issues
- Ensure proper tracking of IT consumables
- Attend on site maintenance visits with IT suppliers
- Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner

**QUALIFICATION & SKILLS**
- Must have Diploma in Information Technology
- 1 - 2 years in relevant experience working with IT equipment,

**CONTACT NO - 7736876333**

**Salary**: ₹50,000.00 - ₹70,000.00 per month

**Benefits**:

- Life insurance

Schedule:

- Day shift
- Flexible shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- RAVIPURAM, Kochi - 682001, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

Expected Start Date: 25/03/2023



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