Technology Business Systems Associate

3 weeks ago

Bengaluru Karnataka, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking a Technology Business Systems Associate.

**In this role, you will**:

- Participate in researching, evaluating and investigating low complexity transactions and data to meet business requirements
- Review basic technical business problems that can be resolved with automated systems related to low-risk tasks and deliverables
- Receive direction from supervisors and exercise judgement within defined parameters in the development of guidelines for the use of result tracking systems
- Coordinate project plans, schedules, budgets and provide information to managers, functional colleagues and stakeholders within technology business systems operations
- Interact with experienced Business Systems Consultants on revising existing automated systems that are cost effective and meet business requirements
- Work with user groups to provide training, resolve questions, assess user needs, and make necessary changes to the database
- Monitoring shared mailbox/responding and or assigning inquiries/issues for SEI platform and surround
- Monitor, assign and work incoming requests in Service Now; Issue tracking; Documenting, and follow-up to resolution
- Complete daily EOD tasks and reporting as required.
- Works with manager/team members to create communication/alerts around issues and follows-up with details surrounding issues
- Trust Department issue review meetings; attend meetings to discuss opened issues with impacted team.
- Coordinate business testing resources for ongoing infrastructure changes (ex) Buildpack, Vulnerability, patching)
- Training; assist training new less experienced team members

**Required Qualifications**:

- 1+ Year of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications**:

- Beneficial Experience to have:
SEI Trust 3000 familiarity or experience using.

SEI Surround Application familiarity or experience using.

Previous Trust experience

SQL and or MS Access data query experience

**Shift Timings**
- 6.30 PM - 3.30

**Posting End Date**:
**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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