Technology Business Systems Associate

3 weeks ago

Bengaluru Karnataka, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking a Technology Business Systems Associate.

**In this role, you will**:

- Access provisioning and de provisioning
- Manage users database and roles
- Access review and certification, Auditing and Reporting
- Participate in business continuity planning activity
- Monitor and coordinate proper maintenance or replacement of user equipment
- Conduct and develop user training and conduct research and develop user needs assessments
- Resolve Team queries and be point of contact for Process queries
- Effectively handle and resolve escalations,
- Collaborate and deliver team objectives
- Deliver process training / Walkthroughs and track training completion
- Performing QC, Identify training needs and Provide refresher training to bridge the knowledge gap
- Effectively managing stakeholders and driving efficiency projects
- Initiating transformation projects/ideas

**Required Qualifications**:

- 4+ years of Technical Support/Access Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Excellent verbal, written and interpersonal communication skills
- Strong analytical skills with high attention to detail and accuracy
- Exposure to identify learning and value adding opportunities in procedure/workflow
- Proficient in MS PowerPoint & MS Excel

**Desired Qualifications**:

- Make a significant contribution toward achieving team goals through knowledge and skills
- Make constructive efforts to change and improve based on feedback
- Maintain high standards of performance and integrity
- Communicate clearly and concisely.

**Posting End Date**:
**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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