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Associate - Category Services - Market Place Ops

3 months ago

Bengaluru, India Myntra Full time

Team and Responsibilities

Associate Program Manager, Seller Experience

About the team

The Seller Experience team at Myntra is responsible for shaping best-in-class experience for Myntra
marketplace sellers across various touch points. The team is a part of the Marketplace support org
and liaisons with various teams across the organization to drive critical projects as Myntra shifts to a
marketplace-centric approach

Roles and Responsibilities

for the design, development, and execution of strategic initiatives to improve seller experience from
inception.

**Responsibilities**:

- Identify scope for improvement in marketplace processes and come up with structural

solutions for various problems impacting seller experience. Expected to own end to end
design and execution of an initiative
- Structure and conduct analyses to define objectives and key results for a program. Back-up

business decisions with data
- Identify industry trends and perform benchmarking to shape critical initiatives in e-commerce

marketplace ecosystem
- Liaison with cross-functional teams such as category management, supply chain, finance,

legal, tech, etc. for seamless execution of programs and course-correct based on need
- Create dashboards, trackers, and newsletters to improve the visibility of the programs both

internally and externally
- Track the status of the initiatives vs. the expected timelines & intended impact
- Highlight issues and problem solve with the relevant stakeholders to make sure the initiatives

are on track

**Qualifications & Experience**:

- 2-3 years of the overall experience working on data-driven programs end to end with relevant

experience in consulting/e-commerce/supply chain/fashion industry
- Graduation preferably B.E/B.Tech/MBA
- Strong analytical and presentation capabilities with experience of presenting to senior

leadership
- Sharp business acumen, problem-solving, and communication skills
- Proven track record to solve unstructured problems, manage multiple initiatives at once,

manage stakeholder expectations, and collaborating with cross-functional teams with mínimal
supervision
- Experience in working on SQL, PowerPoint, and Complex Spreadsheets.
- The e-commerce experience is desirable